Parts Sales Representative (Witkoppen)

Swift Human Resources; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A recruitment agency is seeking a Parts Representative in Johannesburg to deliver exceptional service to customers regarding automotive parts. The candidate must have at least 3 years of experience in Customer Care or Sales, particularly within the automotive industry. Responsibilities include comprehensively assisting customers and generating sales, while ensuring high customer satisfaction levels. A diploma in Customer Care or Marketing and excellent communication skills are essential for this role.

Qualifications

• At least 3 years’ experience within Customer Care / Sales.
• Experience in Automotive Parts is non-negotiable.
• Full understanding of design and production costs.

Responsibilities

• Assist customers with product information and solutions.
• Generate sales and renewal while ensuring customer satisfaction.

Skills

Customer Care

Sales experience

Excellent telephone etiquette

Computer literate

Education

Customer Care or Marketing diploma/degree

Job description

Overview

To provide an exceptional level of service to current and prospective customers relating to all parts being sold over the counter, online, or any other platform. The Parts Representative will assist the customer in understanding the products and identify solutions to fit their needs, generating sales and renewals, whilst continuing to achieve customer satisfaction levels.

Qualifications and experience

• Customer Care and or Marketing diploma, degree and or relevant experience
• At least 3 years’ experience within Customer Care / Sales
• Experienced with a number of systems
• Full understanding of design and production costs to include waste, downtime, scrap and re-work
• Experience within the sales environment within the automotive industry
• Minimum of 3 years’ experience in Automotive Parts (Non-Negotiable)
• Computer literate
• Excellent telephone etiquette
• Own transport & valid driver’s license

Position information

Kindly apply if you meet the minimum requirements. Should you not hear back from us within 2 weeks consider your application as unsuccessful.