Ota Systems Coordinator

Village N Life; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A hospitality group is seeking an OTA Systems Administrator for a full-time, on-site role in Cape Town. The successful candidate will manage and optimize hotel listings on online travel agencies, ensure content accuracy, and support the Revenue team to improve occupancy rates. Candidates must have at least 1-2 years of experience in OTA management or revenue coordination, possess strong problem-solving skills, and be familiar with systems like Opera and SiteMinder. Growth opportunities and training in distribution systems will be provided.

Benefits

Growth opportunities

Training and support

Dynamic role within the team

Qualifications

• Experience in OTA management or revenue coordination (1-2 years preferred).
• Strong attention to detail and organization skills.
• Ability to analyze data and generate reports.

Responsibilities

• Day-to-day system administration and troubleshooting.
• Manage and optimize hotel listings across OTAs.
• Support the Revenue team in driving occupancy and rate performance.

Skills

OTA management

Revenue coordination

Data analysis

Problem-solving

Attention to detail

Proactive communication

Education

Grade 12 or equivalent

Tools

Opera

SiteMinder

NightsBridge

Job description

Company Description

Our portfolio spans hotels, nature retreats, serviced apartments, and tourism-related commercial ventures, each designed to set new standards in guest experience and operational excellence.

Role Description

This role forms part of the Revenue team within the Village n Life hospitality group. This is a full‑time, on‑site role located in Campsbay, in the City of Cape Town. The OTA Systems Administrator will be responsible for day‑to‑day system administration, troubleshooting, providing technical support, network administration, and ensuring smooth functionality of all OTAs.

As OTA Coordinator you’ll manage and optimise our hotel listings across leading online travel agencies. You’ll ensure content accuracy, competitive positioning and seamless connectivity, while supporting the Revenue team in driving occupancy and rate performance.

What We’re Looking For?

• Grade 12 or equivalent
• 1–2 years’ experience in OTA management or revenue coordination
• Familiarity with systems such as Opera, SiteMinder and NightsBridge
• Strong attention to detail, organisation and problem‑solving skills
• Analytical mindset with confidence in working with data and reports
• Proactive communicator able to collaborate across teams

What We Offer

• A dynamic role within the Village n Life Revenue team
• Growth opportunities within a diverse hospitality group
• Training and support in leading distribution systems

Experience in the hospitality industry is a non‑negotiable.