OSM Team Lead: Client Success & Product Implementation

Cls; Pretoria; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading educational services provider in Gauteng seeks an OSM Specialist to oversee OSM team daily operations and ensure product accuracy. The successful candidate will have a National Senior Certificate, at least 3 years of experience, and skills in client engagement and data capturing. Key responsibilities include executing setups, providing support, and collaborating with team members. Proficiency in Afrikaans and English is required. A competitive market-related salary is offered.

Qualifications

• 3 years of experience in Data Capturing or Client Engagement.
• Experience in managing Per Hand School Setups.
• Proficiency in Afrikaans and English.

Responsibilities

• Execute product-specific Setups accurately.
• Provide ongoing product support and troubleshooting.
• Attend client meetings with Team Lead or Functional Owner.

Skills

Proficient in d6 systems and related modules

Remote technical support

Strong attention to detail

Analytical skills

Clear communication skills

Education

National Senior Certificate

Tools

MS Office Suite

Google Suite

Job description

A leading educational services provider in Gauteng seeks an OSM Specialist to oversee OSM team daily operations and ensure product accuracy. The successful candidate will have a National Senior Certificate, at least 3 years of experience, and skills in client engagement and data capturing. Key responsibilities include executing setups, providing support, and collaborating with team members. Proficiency in Afrikaans and English is required. A competitive market-related salary is offered.