Operator - Pagosa Resort

Travel + Leisure Co.; Gauteng; On-site; ZAR 50 000 - 200 000; Part time

Job summary

A leading vacation ownership company is seeking a friendly PBX Operator to deliver excellent service to guests from registration through checkout. Responsibilities include greeting guests, managing registrations, and handling cash transactions. Ideal candidates will have strong communication skills and the ability to multitask. The position offers competitive pay and comprehensive benefits for eligible associates.

Benefits

Medical benefits

Flexible Spending Accounts

401(k) matching

Employee Assistance Program

Qualifications

• Professional appearance and a positive, can-do attitude.
• Ability to read, write and understand English.
• Basic computer and office skills.

Responsibilities

• Provide warm welcomes to guests.
• Guide guests through the registration process.
• Process cash and credit card transactions.

Skills

Excellent communication skills

Problem-solving abilities

Attention to detail

Basic math skills

Ability to multitask

Tools

Front office system knowledge

Job description

Operator - Pagosa Resort

Location: Pagosa Springs

Type: Part time

Posted: Posted Today

Application Deadline: December 31

Job Requisition ID: R-

Company Overview

Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.

Our dedicated associates help the company achieve its mission to put the world on vacation.

We Put the World on Vacation.

Innovation and growth keep our work interesting and fun.

Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

How You'll Shine

As a PBX Operator, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout.

How You'll Make an Impact

• Bring smiles to guests from around the world by providing warm welcomes
• Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions
• Process cash and credit card transactions strictly following established procedures
• Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities
• Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios
• Reserve and confirm reservations for individuals and/or groups
• Provide guests with room rate quotes
• Respond to guest inquiries and concerns as quickly and completely as possible
• Promote teamwork and quality service through daily communications and coordination with other departments

What You'll Bring

• Professional appearance and a positive, can-do attitude
• Excellent communication skills with the ability to read, write and understand English
• Ability to solve problems with a minimum of supervision
• Basic math skills and knowledge of proper cash handling procedures
• Ability to multitask and work in a fast-paced environment
• Attention to detail and strong organizing skills
• Basic computer and office skills
• Hotel hospitality front office system knowledge a plus
• Ability to work independently or with others as needed

How You'll Be Rewarded

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical
• Dental
• Vision
• Flexible Spending Accounts
• Life and accident coverage
• Disability
• Paid time off, parental leave and holidays (subject to position and recruiter)
• Volunteer Paid Time Off for approved organization
• Employer matching 401(k) (subject to eligibility)
• Legal and identity theft protection plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Compensation

Generally starting at $ per hour. The actual hourly rate of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to experience, education, skills, training, and work location.

Our Culture

Where Memories Start with You. Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another.

We’re always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience.

Join our global team and build a career where memories start with you.

Equal Opportunity Statement

We are an equal opportunity employer, and all applications will be considered for employment without attention to membership in any protected class.

Accommodation Requests

If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to: [e-mail], including the title and location of the position for which you are applying.

To apply for this role, click "Apply Now" below or if you are interested in similar positions, visit our careers page to review and apply for vacant positions.