Operations & Systems Coordinator Remote

TalentPop App; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A dynamic e-commerce support firm is seeking an Operations & Systems Coordinator to streamline workflows and enhance documentation. This remote role requires at least 1 year of experience in process improvement and workflow automation. Candidates should be proactive in identifying enhancement opportunities and possess strong organizational skills. Perks include competitive salary, health benefits, and a supportive team culture. This position is perfect for those who thrive in a flexible work environment.

Benefits

Competitive salary with performance-based raises

Paid time off and bonuses

Health and dental coverage or monthly health stipend

Fully remote and flexible work setup

Supportive team culture with opportunities for growth

Qualifications

• At least 1 year of experience in process improvement, operations support, or project coordination.
• At least 1 year of hands-on workflow automation experience using various tools.

Responsibilities

• Keep internal processes organized, documented, and easy to follow.
• Review workflows across teams and identify inefficiencies or gaps.
• Support improvements to systems and workflow automations.
• Partner with team leads to roll out clearer, simpler ways of working.
• Maintain SOPs and ensure documentation stays current.

Skills

Process improvement

Workflow automation

Documentation

Organizational skills

Tools

HubSpot

Zapier

Make

n8n

GoHighLevel

Job description

Overview

We’re Hiring: Operations & Systems Coordinator (Remote)

TalentPop supports over 700 e-commerce brands by building strong remote teams and smart internal systems. As we continue to scale, we’re looking for an Operations & Systems Coordinator to help clean up workflows, improve documentation, and ensure our tools and processes support how teams work day to day.

This role is ideal for someone who naturally asks, “There has to be a better way to do this.”

Responsibilities

• Keep internal processes organized, documented, and easy to follow
• Review workflows across teams and identify inefficiencies or gaps
• Support improvements to systems and workflow automations
• Partner with team leads to roll out clearer, simpler ways of working
• Maintain SOPs and ensure documentation stays current as the company grows

What We’re Looking For (Non-Negotiables)

• At least 1 year of experience in process improvement, operations support, or project coordination
• At least 1 year of hands-on workflow automation experience using tools such as HubSpot, Zapier, Make, n8n, GoHighLevel, or similar platforms

Additional qualifications that will help you succeed

• Strong documentation and organizational skills
• Ability to work independently in a fully remote environment
• Experience supporting internal systems or cross-functional workflows

This Role Is Ideal For Someone Who

• Enjoys organizing complexity into clear systems
• Communicates clearly and follows through on commitments
• Proactively identifies opportunities to improve how work gets done
• Prefers practical solutions over overengineering

Perks & Benefits

• Competitive salary with performance-based raises
• Paid time off and bonuses
• Health and dental coverage or a monthly health stipend
• Fully remote and flexible work setup
• Supportive team culture with opportunities for growth

Remote Setup

• Personal desktop or laptop (Intel i5 / Ryzen 5 or equivalent)
• Rel