Operations Supervisor

. Crane Worldwide Logistics.; Gauteng; On-site; ZAR 450 000 - 600 000; Full time

Job summary

A logistics company in Gauteng is seeking a Manager to oversee operations. Responsibilities include planning shipments, supervising staff, ensuring policy compliance, and training employees. The ideal candidate has strong problem-solving abilities, excellent client service skills, and a commitment to quality management. Join our team to drive efficiency and improve operational practices in a dynamic environment.

Qualifications

• Strong problem-solving abilities to identify and resolve issues promptly.
• Excellent client service skills to manage difficult situations.
• Ability to improve and promote quality with accuracy.

Responsibilities

• Plan and coordinate shipments for allocated clients.
• Supervise production and resolve employee conflicts.
• Enforce compliance to company policies and procedures.
• Communicate effectively with clients, vendors, and employees.
• Train employees on job-specific duties.

Skills

Problem solving

Client Service

Quality management

Job description

ESSENTIAL JOB FUNCTIONS

• Execution of the applicable KPIs per company standard to include The Morning Routine and operational aspects of The Directors Playbook. Please refer to the Crane Worldwide Logistics Operational KPI Standards addendum.
• -Plans and coordinates shipments for allocated clients only
• Coordinates daily and weekly activities planning workloads and staffing accordingly
• Accountable for production supervision and discipline of employees and conflict resolution
• Enforce policy and procedure compliance
• Coordinate with other departments within the company
• Respond to & solve problems
• Train employees on job specific duties and develops employees through coaching
• Make suggestions and show initiative for process improvements
• - Effectively communicate with clients vendors and employees
• -Assist Operations Director with planning and budget process and other ad hoc tasks
• -Other duties as assigned

PHYSICAL REQUIREMENTS

• Talking hearing and using hands to operate a computer keyboard mouse and other computer components
• Sitting for extended periods of time
• Walking within the warehouse and inspecting freight
• Vision abilities required by this job include close vision and the ability to adjust focus

OTHER SKILLS/ABILITIES

• Problem solving- identifies and resolves problems in a timely manner
• Client Service- manages difficult client situations responds promptly to client needs and welcome client feedback
• Quality management-look for ways to improve and promote quality and demonstrates accuracy and thoroughness

Manager

REQUIRED EXPERIENCE

KEY SKILLS

EMPLOYMENT TYPE

Experience: years

VACANCY

1