Operations Manager Inland Region

Tsebo Group; Johannesburg; On-site; ZAR 360 000 - 480 000; Full time

Job summary

A leading integrated workplace solutions provider in Johannesburg is seeking an experienced Operations Manager to oversee cleaning services across multiple sites. The role involves managing teams, ensuring hygiene standards, and maintaining strong client relationships. Candidates should have a Matric qualification, relevant management experience in cleaning operations, and strong organizational skills. This position offers the chance to lead a dynamic team and drive innovative cleaning practices.

Qualifications

• Proven experience in cleaning operations and staff supervision.
• 3-5 years in cleaning operations, including team management.
• Experience managing multiple sites is an advantage.

Responsibilities

• Oversee daily cleaning operations and supervise site teams.
• Ensure compliance with hygiene, safety, and Tsebo quality standards.
• Manage staffing levels, recruitment, and training.
• Monitor performance and implement corrective actions.
• Conduct site audits and resolve service issues.
• Manage budgets, stock, and equipment usage.
• Promote sustainable cleaning practices and reduce waste.
• Drive innovation through new cleaning technologies and methods.
• Build strong client relationships and respond to service needs.

Skills

Knowledge of cleaning processes and hygiene standards

Ability to interpret SLAs and conduct site audits

MS Office skills

Understanding of HR procedures and labour legislation

Proficiency in MS Excel and operational reporting tools

Organisational and time management skills

Willingness to travel and work flexible hours

Education

Matric / Grade 12

Degree, Certificate or Diploma in Retail, Operations / Retail Management

Tools

Workforce management systems

Job description

About Us

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps and more. Developing our people –the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER.

We are looking for a dynamic Operations Manager to lead cleaning services across multiple sites in the Inland Region. The role involves managing teams, ensuring hygiene standards, and maintaining strong client relationships.

Duties & Responsibilities

• Overseeing daily cleaning operations and supervising site teams.
• Ensuring compliance with hygiene, safety, and Tsebo quality standards
• Managing staffing levels, recruitment, and training.
• Monitoring performance and implementing corrective actions.
• Conducting site audits and resolving service issues.
• Managing budgets, stock, and equipment usage.
• Promoting sustainable cleaning practices and reducing waste.
• Driving innovation through new cleaning technologies and methods.
• Building strong client relationships and responding to service needs.
• Supporting Tsebo’s values through ethical leadership and operational excellence.
• Managing and maintaining accurate time and attendance records.
• Ensuring compliance with scheduling, rostering, and labour cost controls.
• Using workforce management systems to monitor attendance trends and resolve discrepancies.
• Ensure optimal management of labour to meet operational requirements.

Skills and Competencies

• Strong knowledge of cleaning processes and hygiene standards.
• Ability to interpret SLAs and conduct site audits.
• Strong MS Office skills and experience with workforce systems.
• Basic understanding of HR procedures and labour legislation.
• Proficiency in MS Excel and operational reporting tools.
• Excellent organisational and time management skills.
• Willingness to travel and work flexible hours.

Qualifications

• Minimum Qualification: Matric / Grade 12.
• Relevant tertiary (Degree, Certificate or Diploma) in Retail, Operations / Retail Management, or related field.
• Experience: Proven experience in cleaning operations and staff supervision; managing multiple sites is an advantage.
• 3-5 years in cleaning operations, including team management.