Operations & Compliance Specialist

The Capital International Group; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A global investment firm in Cape Town is seeking an Operations Administrator to ensure operational excellence and compliance with regulatory standards. You will provide top-notch customer service, manage project documentation, and collaborate with teams for process improvements. Ideal candidates will possess 12 months of experience in a similar role, along with strong organizational and communication skills. The position offers a supportive environment with transparent communication, where your contributions are valued and celebrated.

Benefits

Private health care

Flexible working hours

Pension scheme

Volunteering opportunities

Qualifications

• 1 year of experience in a similar role is required.
• Good knowledge of AML/CFT regulatory standards is essential.

Responsibilities

• Provide customer service excellence to clients and third parties.
• Assess and validate documentation as part of projects.
• Update and maintain client data records secure and accurate.
• Collaborate with teams to implement process improvements.
• Support remediation activities for operational errors.

Skills

Detail orientation

Strong organizational skills

Client communication

Problem-solving

Time management

Education

12 months in a similar role

Industry knowledge

Job description

A global investment firm in Cape Town is seeking an Operations Administrator to ensure operational excellence and compliance with regulatory standards. You will provide top-notch customer service, manage project documentation, and collaborate with teams for process improvements. Ideal candidates will possess 12 months of experience in a similar role, along with strong organizational and communication skills. The position offers a supportive environment with transparent communication, where your contributions are valued and celebrated.