Operation - Process Associate- English

Genpact; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

Genpact invites applications for an Operation – Process Associate internship lasting 12 months. This role focuses on personal development through a structured program, offering mentorship and involvement in real operational tasks. Ideal candidates should be permanent residents of South Africa, aged between 18-29, and fluent in English, ready to make a significant impact in a fast-paced, tech-driven environment.

Benefits

Hands-on experience and mentorship

Continuous learning opportunities

Work with industry-leading technology

Qualifications

• Permanent Resident of South Africa
• Age 18-29
• Learner disability supportive of BBBEE

Responsibilities

• Participate in a structured programme within Operations.
• Coached and mentored by Line Managers throughout the internship.
• Assist in generating or selling value depending on department placement.

Skills

Fluency in English

Education

NQF 4 Business Admin

Job description

Ready to shape the future of work?

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook .

Inviting applications for the role of Operation – Process Associate -English

In this role, you will be placed into an internship for 12 months.

Responsibilities

• During the programme you will participate in a structured programme and be placed in Operations
• You will coach and mentored by your Line Managers who will support you throughout the programme
• You will assist with adding value by either generating or selling depending on the departments you will be placed in.
• Participate in the scheduled classroom portfolio of evidence sessions with the training provider
• Present programme feedback monthly with Line Manager and Programme Coordinator

Qualifications we seek in you! Minimum Qualifications / Skills

· Permanent Resident of South Africa

· Learner disability, Genpact supporting BBBEE scope in region

· Age 18-29

· Must be fluent in English

· Learners to be placed in the below qualification

- NQF 4 Business Admin

Why join Genpact?

· Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation

· Make an impact – Drive change for global enterprises and solve business challenges that matter

· Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities

· Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

· Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

In case Genpact does not respond to your application within 30 days, please consider it was not successful for the current recruitment process for this role.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.