Onsite Support Technician Lesaka

Lesaka Technologies; Midrand; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A dynamic IT solutions company is seeking an Onsite Support Technician to join their team in Midrand. The role involves delivering technical support to hospitality clients, installing systems, and troubleshooting issues. Ideal candidates will have IT qualifications, strong communication skills, and a customer-centric approach. This position offers the chance to work independently in fast-paced environments and requires a reliable vehicle. Apply now to make a significant impact in a customer-focused setting.

Qualifications

• 3–5 years of experience in the IT field.
• Strong IT Technical Support background is essential.
• Excellent English communication skills (written & verbal).
• Windows networking experience.
• Ability to work independently with minimal supervision.

Responsibilities

• Installing new computer systems and hospitality‑focused POS solutions.
• Training customers on installed systems and software.
• Troubleshooting and resolving software issues onsite.
• Troubleshooting and resolving hardware issues onsite.
• Programming and configuring software to suit customer environments.
• Customising and optimising solutions for best performance at customer sites.

Skills

Customer-centric

Technically confident

Calm under pressure

Proactive and solutions-oriented

Education

IT qualification (A+ and N+ highly recommended)

Job description

We’re Hiring: Onsite Support Technician – Lesaka Merchant Division (Hospitality), Midrand

Lesaka Merchant Division (Hospitality) is expanding our Support team, and we’re looking for a skilled Onsite Support Technician to join us at our Midrand offices.

The successful candidate will report to the Assistant Service Delivery Manager (JHB) or their nominees and will play a key role in delivering industry‑leading technical support to our hospitality clients.

This is an excellent opportunity for a hands‑on, customer‑focused IT professional who enjoys problem‑solving, working independently, and supporting technology in fast‑paced environments.

What You’ll Do

• Installing new computer systems and hospitality‑focused POS solutions
• Training customers on installed systems and software
• Troubleshooting and resolving software issues onsite
• Troubleshooting and resolving hardware issues onsite
• Programming and configuring software to suit customer environments
• Customising and optimising solutions for best performance at customer sites

Minimum Requirements

• IT qualification (A+ and N+ highly recommended)
• Windows networking experience
• 3–5 years of experience in the IT field
• A strong IT Technical Support background (essential)
• Excellent English communication skills (written & verbal)
• Strong problem‑solving capabilities
• Ability to work independently with minimal supervision
• Willingness to work irregular hours and travel long distances
• Your own reliable vehicle

Who We’re Looking For

• Customer‑centric
• Technically confident
• Calm under pressure
• Proactive and solutions‑oriented
• Comfortable working independently in the field

Preference will be made to support EE / AA measures.

Ready to Join Lesaka Merchant Division (Hospitality)?

Take the next step in your IT career — apply now!

If you meet the requirements and are excited to make an impact in a dynamic, customer‑focused environment, we want to hear from you.

Don’t miss this opportunity — submit your application today or share this role with a talented technician who would be a perfect fit!

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