Nurse Scheduling Coordinator

ISTA Personnel Solutions; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A leading healthcare staffing firm is seeking a Nurse Scheduling Coordinator for a fully remote position based in South Africa. The ideal candidate excels in communication and multitasking, and will be responsible for managing shift coverage and building relationships with healthcare staff. Strong problem-solving skills and proficiency in MS Office and Outlook are essential. The role requires working on South African public holidays and requires specific internet and power backup conditions.

Qualifications

• Strong soft skills—excellent written & verbal communication.
• Ability to multitask and stay calm under pressure.
• Confident decision-maker with solid logic and reasoning.

Responsibilities

• Communicate with healthcare staff and facilities to fill open shifts.
• Manage callouts, replacements, and any urgent staffing needs.
• Troubleshoot issues quickly and effectively.

Skills

Excellent communication

Multitasking

Problem-solving

Tools

MS Office

Outlook

Job description

Our client is a leading healthcare staffing firm that partners with hospitals and facilities across the U.S. They specialize in providing dedicated healthcare professionals - including Licensed Practical Nurses (LPNs), Nursing Assistants, and more to meet dynamic staffing needs.

ISTA Personnel Solutions is looking for a Nurse Scheduling Coordinator to join this fast-paced team! This role requires someone who thrives in a high-energy environment, loves problem-solving, and excels at communication.

You’ll be the vital link between facilities and field staff—managing shift coverage, communicating changes in real-time, resolving issues, and building strong relationships with both sides.

Expect plenty of texting, phone calls, and real-time coordination. If you’re a natural multitasker who enjoys keeping things running smoothly, this role is for you!

PLEASE NOTE

• Working Hours: Monday – Friday, 9:00 AM – 6:00 PM EST (3:00 PM – 12:00 AM SAST), subject to daylight saving adjustments.
• Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered.
• Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered.
• Work Environment: This is a fully remote working role.
• Public Holidays: You will be required to work on all South African public holidays (compensated as per BCEA).

Key Responsibilities

• Communicate with healthcare staff and facilities to fill open shifts.
• Manage callouts, replacements, and any urgent staffing needs.
• Troubleshoot issues quickly and effectively.
• Build strong, professional relationships with staff and facility contacts.
• Maintain accurate shift records and follow up as needed.

Requirements

• Strong soft skills—excellent written & verbal communication.
• Ability to multitask, stay calm under pressure, and work in a fast-paced environment.
• Confident decision-maker with solid logic and reasoning.
• Proactive, organized, and a natural problem-solver.Computer literate (MS Office and Outlook).

Added Bonus

• Experience with U.S. long-term care staffing agencies.
• Previous experience in healthcare staffing.

If you are not contacted within 14 working days, please consider your application unsuccessful.