NOC Level 2 Engineer: 24/7 Monitoring & Support

White Hat Gaming; Cape Town; On-site; ZAR 300 000 - 500 000; Full time

Job summary

A leading gaming service provider in Cape Town is seeking a NOC Level 2 Support Engineer to monitor and troubleshoot incidents for their systems. The ideal candidate will have a minimum of 2 years experience in a NOC team, strong Linux and networking skills, and excellent problem-solving abilities. This position requires flexibility to work shifts and offer critical support in a dynamic environment.

Qualifications

• Minimum of 2 years of experience in a NOC team offering 24/7 critical support.
• Experience with supporting Cloud-based applications.
• Ability to offer flexibility during peak times.

Responsibilities

• Monitor dashboards for key metrics and detect incidents.
• Investigate and resolve incidents or escalate as needed.
• Collaborate with teams for incident resolution.

Skills

Troubleshooting

Problem-solving

Communication

Linux administration

Networking understanding

Cloud-based application support

Technical documentation

Tools

Datadog

AWS

Apache

Nginx

Jenkins

CircleCI

Postgres

Kubernetes

Job description

A leading gaming service provider in Cape Town is seeking a NOC Level 2 Support Engineer to monitor and troubleshoot incidents for their systems. The ideal candidate will have a minimum of 2 years experience in a NOC team, strong Linux and networking skills, and excellent problem-solving abilities. This position requires flexibility to work shifts and offer critical support in a dynamic environment.