New Business Sales Representative (Telco)

Daisy Jhb (Pty) Ltd; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A client management company based in Gauteng is seeking a skilled professional to develop and maintain strong relationships with clients. You will be responsible for expanding the client base, ensuring satisfaction, and meeting sales targets. The ideal candidate will have a proactive approach to client retention and addressing needs, alongside a commitment to maintaining high service standards.

Responsibilities

• Develop new relationships with clients to expand the current client/customer base.
• Maintain strong relationships with clients/customers to ensure satisfaction and loyalty.
• Conduct regular business reviews to evaluate client satisfaction.
• Identify and communicate sales opportunities to the sales team.
• Keep clients informed about new product offerings.
• Attend client meetings to strengthen existing relationships.
• Meet client relationship targets and KPIs defined by the Head of Sales.
• Address and resolve client concerns promptly.
• Administer client satisfaction surveys and reviews.
• Monitor company performance against service level agreements.
• Coordinate with internal departments to fulfill client requirements.
• Focus on client retention by proactively addressing needs.
• Meet weekly appointment and sales gross profit (GP) targets.

Job description

Overview

Summary : Position info

Responsibilities

Develop new relationships with clients to expand the current client / customer base

Develop and maintain strong relationships with clients / customers to ensure satisfaction and loyalty.

Conduct regular business reviews to evaluate client satisfaction with products and services.

Identify and communicate sales opportunities within key accounts to the sales team.

Keep clients informed about new product offerings and updates.

Attend client meetings to strengthen relationships with existing accounts.

Meet client relationship targets and KPIs as defined by the Head of Sales.

Collaborate closely with Sales Managers and Sales Representatives to support client needs.

Address and resolve client concerns promptly and effectively.

Administer client satisfaction surveys and reviews to gather feedback.

Monitor company performance against service level agreements and flag potential issues.

Keep relevant managers informed about changes or developments within client accounts.

Coordinate with internal departments to fulfill client requirements efficiently.

Focus on client retention by proactively addressing their needs.

Meet weekly appointment and sales gross profit (GP) targets.