National Portfolio & SLA Compliance Lead - Multi-site

SFI Group (Pty) Ltd; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A strategic management firm in Gauteng seeks a disciplined National Portfolio Administrator to manage a critical national client portfolio. The role focuses on ensuring SLA compliance and operational readiness across multiple sites. Candidates must have over 5 years of experience in portfolio administration, ideally with multi-site coordination. The position emphasizes attention to detail, strong Excel skills, and independent work capabilities. Attractive benefits including medical aid and growth potential are offered.

Benefits

Medical Aid

Provident Fund

13th Cheque

Long-term growth potential

Qualifications

• Minimum 5 years in portfolio administration, service management, or technical services coordination.
• Proven SLA management experience in compliance-heavy environments.
• Experience with multi-site coordination preferred.

Responsibilities

• Maintain understanding of Key Client SLA and ensure contractual compliance.
• Act as central coordination point for Key Client communications.
• Conduct SLA training for operational teams.
• Track compliance across all national client sites.
• Compile and submit monthly portfolio reports.

Skills

Detail-oriented

Strong Excel skills

Confident communication

Independent working

Process-driven

Education

Matric

Diploma/Degree in Operations or Facilities Management

Health & Safety training

Job description

A strategic management firm in Gauteng seeks a disciplined National Portfolio Administrator to manage a critical national client portfolio. The role focuses on ensuring SLA compliance and operational readiness across multiple sites. Candidates must have over 5 years of experience in portfolio administration, ideally with multi-site coordination. The position emphasizes attention to detail, strong Excel skills, and independent work capabilities. Attractive benefits including medical aid and growth potential are offered.