Medical Insurance Admin Clerk - Claims & CRM

TWK Agri (Pty) Ltd.; Mpumalanga; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A trusted leader in agriculture is seeking a Clerk (Admin) within the Financial Services division in Nelspruit, Mpumalanga. This role involves providing administrative support within the Medical Aid department, processing claims and hospital authorisations, and maintaining CRM records. The ideal candidate must have a Matric/Grade 12 and 3 years of administrative experience, preferably in the insurance industry. Strong leadership and communication skills are essential for delivering accurate and timely service.

Qualifications

• 3 years’ work experience in an administrative position.
• Experience in the Insurance industry is advantageous.

Responsibilities

• Administrative duties relating to insurance and medical schemes, including claims and queries.
• Provide comprehensive administrative support to the Financial Services Division.
• Process and monitor claims.
• General client services and capturing of data.
• Maintain the CRM database.

Skills

Computer literate (Excel, CRM software, Microsoft Office)

Excellent interpersonal and communication skills

Strong leadership skills

Deadline driven, good organizing and planning skills

Hard-working, conscientious and energetic

Education

Matric / Grade 12

Job description

A trusted leader in agriculture is seeking a Clerk (Admin) within the Financial Services division in Nelspruit, Mpumalanga. This role involves providing administrative support within the Medical Aid department, processing claims and hospital authorisations, and maintaining CRM records. The ideal candidate must have a Matric/Grade 12 and 3 years of administrative experience, preferably in the insurance industry. Strong leadership and communication skills are essential for delivering accurate and timely service.