Hotel based in Muldersdrift i is looking for a Marketing / PR & Events Assistant.
Responsibilities
Assisting with marketing, public relations, Sunday lunch bookings, and special events coordination.
Events
- Plan year calendar of major and minor events.
- Plan bridal shows throughout the year.
- Establish dates and block on Apex.
- Request rates for event packages from reservations.
- Check marketing collateral and request changes if needed.
- Request menu from kitchen, review and request changes if needed.
- Schedule and post events on social media channels.
- Schedule follow‑up post boosts.
- Check bookings for event.
- Plan and order décor, tablescapes, configuration, live entertainment, kids entertainment and refreshments.
- Prepare stationary for event.
- Program menu pricing on PlusCentral.
- On event day ensure décor is available and make centrepieces if needed.
- Assist with setup to ensure the event matches the vision.
- Ensure operations have the correct and updated booking sheet for the events.
- Post on social media during the event or immediately after.
- Arrange break‑down with the manager on duty.
- Day after, count décor and ensure all rented items are present.
- Return décor to supplier/company.
Social Media & Marketing
- Manage all social media platforms (posting, answering enquiries, scheduling posts, creating events).
- Check Apex and plan all guest experiences.
- Monitor birthday, anniversary, and romantic mentions.
- Check Sunday lunch and daily check‑ins for major events.
- Monitor and maintain stationery levels, order if needed.
- Check and order marketing stock; purchase marketing stock.
- Prepare game‑drive snack packs when ordered.
- Prepare special gifts/platters requested by function or conference organizers.
- Design all in‑house specials.
- Design and print daily menus.
- Print all function directional signages and wedding signages.
- Order all outdoor signages.
- Redesign and update portfolios (weddings, conferences, banqueting, guest experiences, activity info sheets, supplier sheets).
- Submit database updates to head.
- Order main gate flags.
- Print marketing material and daily operating information for front office and other departments.
- Prepare minutes for Directors Meetings monthly.
- Attend Directors’ & Marketing Meetings and weekly function sheet meetings.
- Create gift vouchers as requested.
- Interact with guests during meals or around the property.
- Monitor and reply to guest reviews online.
- Provide general admin assistance to all departments.
- Assist at the conference centre if needed.
- Monitor website and inform head office of changes needed.
- Take Sunday lunch bookings and payments; follow up after event calls for Sunday lunch.
Requirements
- Grade 12.
- A formal qualification is an advantage.
- At least 2+ years’ experience in events or social media / PR.
- Excellent communication, organisational and administrative skills.