Marketing Operations Administrator

SFI Group (Pty) Ltd; Wes-Kaap; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading marketing firm in South Africa is seeking an experienced Marketing Operations Administrator to oversee marketing databases and CRM platforms. The successful candidate will play a pivotal role in supporting business development, ensuring data accuracy, and crafting insightful reports. With expectations of 3-5 years in marketing operations, this position demands strong CRM skills and the ability to work independently, thus making an immediate contribution to the team's success. This role also includes benefits such as Medical Aid and Provident Fund.

Benefits

Medical Aid

Provident Fund

13th Cheque

Collaborative environment

Culture of structure and accountability

Qualifications

• 3-5 years’ experience in marketing operations or CRM administration.
• Hands-on experience managing CRM platforms.
• Ability to work independently and deliver measurable value.

Responsibilities

• Administer and manage CRM platforms like HubSpot and Mailchimp.
• Maintain accurate marketing and prospect databases.
• Prepare and submit monthly marketing and CRM reports.

Skills

CRM management

Data management

Organisational skills

Communication skills

Attention to detail

Education

Matric

Qualification in Marketing, Business, or Communications

Tools

HubSpot

Mailchimp

Job description

Are you a data-driven marketing professional who thrives on structure, systems, and insight?

We’re looking for an experienced Marketing Operations Administrator to develop, take ownership of our marketing databases, CRM platforms, and business development support activities. This role is ideal for someone who understands that marketing success starts with clean data, strong systems, and actionable insight.

This is not a junior or trainee role. We’re looking for someone who brings immediate value through experience with CRM platforms and marketing operations.

WHAT YOU’LL BE DOING (KEY RESPONSIBILITIES)

• Administer and manage CRM platforms such HubSpot, Mailchimp etc.
• Maintain accurate, structured marketing and prospect databases.
• Identify and research new potential clients and market opportunities.
• Develop and upload marketing information and content onto CRM systems.
• Compile and distribute monthly newsletters.
• Support Business Development by preparing leads, data insights, and setting up meetings.
• Assist regional marketing initiatives (KZN and Gauteng).
• Prepare and submit monthly marketing and CRM reports to management.

WHAT YOU NEED TO SUCCEED

Experience

• 3–5 years’ experience in marketing operations, CRM administration, or business development support.
• Hands‑on experience managing CRM platforms and marketing databases.

Qualifications

• Matric (essential).
• Marketing, Business, or Communications qualification (advantageous).
• Valid Driver's License

Skills & Attributes

• Strong CRM and data management capability.
• Excellent organisational and reporting skills.
• Engaging, professional communication style.
• Commercially minded and detail‑oriented.
• Able to work independently and deliver measurable value.

WHAT WE OFFER

• A value‑driven role with real impact on business growth.
• Exposure to strategic marketing and business development initiatives.
• Medical Aid, Provident Fund, and 13th Cheque.
• A professional, collaborative environment that values structure and insight.
• A culture that values structure, accountability, and excellence.