Marketing Onboarding Specialist

Growth Troops; Cape Town; On-site; ZAR 350,000 - 550,000; Full time

Job summary

A dynamic tech company in Cape Town is looking for a Marketing Onboarding Specialist. The ideal candidate will guide new clients through platform adoption, focusing on workshops and creating resources. Strong skills in SQL and Python, along with a background in marketing operations and excellent communication skills, are essential for success in this role.

Qualifications

• Background in marketing operations, customer success, or onboarding is required.
• Experience working with marketing teams, specifically in SEO, content, or inbound.
• Strong communication and client-facing skills are a must.

Responsibilities

• Lead onboarding programs for new marketing and content teams.
• Run training sessions and workshops to ensure smooth adoption.
• Create simple guides, resources, and playbooks for ongoing support.

Skills

Marketing operations

Customer success

Strong communication

Teaching and enabling others

SQL

Python

Job description

Marketing Onboarding Specialist

About the Role

We’re hiring a Marketing Onboarding Specialist to help new customers successfully adopt our platform. You’ll guide clients through setup, run training sessions, and make sure marketing teams know how to get the most value from the tools.

This role blends marketing operations and customer training. You’ll help clients understand workflows, build processes, and connect technical features to real marketing outcomes.

What You’ll Do

• Lead onboarding programs for new marketing and content teams.
• Run training sessions and workshops to ensure smooth adoption.
• Create simple guides, resources, and playbooks for ongoing support.
• Help teams apply workflows to SEO, content, and inbound marketing.
• Translate technical concepts into clear, practical steps for non-technical users.

What We’re Looking For

• Background in marketing operations, customer success, or onboarding.
• Experience working with marketing teams (SEO, content, inbound).
• Strong communication and client-facing skills.
• Comfortable teaching and enabling others.
• Hands-on with SQL and Python (required).

Why You’ll Love This Role

• Work closely with enterprise-level marketing teams.
• Build rare skills in workflow automation and marketing enablement.
• Join a fast-growing tech company with strong market traction.
• Play a central role in helping customers succeed with modern marketing tools.