Overview
Drive strategic and creative digital campaigns in a dynamic, UK-aligned customer service company.
Marketing | R40 000/month | Office-based, Foreshore Cape Town | 09:00 - 17:30 (UK Hours)
About Our Client
Our client is a UK-based leader in outsourced customer services, known for driving transformative business growth through tailored service solutions. With a strong foundation in innovation and customer excellence, the company operates at the forefront of creative and technical support, serving clients across multiple industries. Their Cape Town office plays a critical role in the business, offering a vibrant work environment and the opportunity to work closely with international teams.
Responsibilities
- Develop and execute a comprehensive digital marketing strategy aligned with business goals
- Define and segment target audiences and tailor messaging accordingly
- Plan and manage a marketing calendar of campaigns, promotions, and seasonal activity
- Grow and manage company presence on LinkedIn and Facebook with compelling content
- Lead PPC efforts on Google Ads, Meta Ads, and others, managing bids, audience,and performance
- Conduct keyword research and manage SEO activities, including content and technical improvements
- Collaborate on content and campaign assets like landing pages, creatives, and email flows
- Drive and manage full-funnel campaigns with continuous A/B testing and optimisation
- Track marketing KPIs (CTR, CAC, ROI) using analytics tools like Google Analytics and CRM dashboards
- Report campaign performance and recommend improvements to the CEO
- Manage marketing budgets effectively to optimise results
- Promote CEO thought leadership through industry insights and content strategy
Qualifications
- 3 - 8 years of experience in digital marketing, with 12 years in a lead or managerial role
- Bachelor's degree in Marketing, Communications, Business, or related field
- Strong command of tools including Google Ads, Meta Ads, Google Analytics, SEO platforms (SEMrush, Ahrefs), email marketing systems, and CRM tools
- Solid understanding of SEO, paid media, campaign design, and marketing metrics
- Strong analytical ability and results-driven mindset
- Experience in the arts or creative industries is highly desirable
- Creative, self-motivated, and able to manage projects independently
- Excellent communication and collaboration skills