About the job Marketing Communications Lead
- Matric (Grade 12)
- Bachelor's Degree in Marketing or relevant equivalent
- Minimum 8 years of marketing experience with a focus on marketing communications in a corporate environment, preferably in the ICT sector
- Experience in managing marketing communications and business process improvement
- Experience in a senior technical/management position
Responsibilities:
- Conduct a thorough analysis of the Company's current communications landscape across all operating companies (internal communications, customer communications, public relations, investor relations and social media)
- Develop and implement a communications strategy that will deliver on the key business objectives
- Develop a strategic paid media plan to support and boost earned media presence
- Oversee and allocate the annual communications budget and ensure its use is fully maximised
- Use communications technology to boost productivity
Media Relations
Work with the appointed PR agency to:
- Develop and manage relationships with key media players to secure and grow earned media online and offline coverage
- Craft and distribute press releases and media pitches
- Coordinate and manage media interviews and inquiries
- Identify, pitch and leverage speaking opportunities
- Clean-up and maintain press portals across third party sites
- Maintain press portal on Company Website
Investor Relations
Work with the appointed PR agency to:
- Support investor relations team with the execution of all external communications required. This includes but is not limited to key message development, Q&A development, executive coaching, managing press tours, etc.
Content Creation and Management
- Create and maintain content calendar for internal communications, customer communications, public relations, investor relations and social media
- Maintain corporate collateral and proof points across the group using our in-house design and writing resources
- Manage the development of compelling content for the various channels using our in-house design and writing resources
- Ensure content aligns with the overall communications strategy and brand messaging
Social Media Management
Work with the appointed PR agency to:
- Provide community management across all Company channels
- Leverage in-house shared service to ensure all content is scheduled for publication
- Monitor activity and consult on opportunities and ways to engage with communities
- Create and manage executive profiling across 10 executives for the Group, including a monthly content calendar crafted for the executive in line with Group content strategy
Crisis Management
Work with the appointed PR agency to:
- Develop a crisis communication plan
- Provide real-time support and guidance during crises
Reporting and Analysis
Work with the appointed PR agency to:
- Generate regular reports on PR campaign performance
- Analyze data and provide insights for continuous improvement