Manager : Operations Support

FlySafair; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading airline in South Africa is seeking a candidate to manage operational activities, including budget oversight and compliance. This role requires strong leadership in team performance, project management, and cost negotiation with suppliers. Candidates should be keen on optimizing operations and ensuring adherence to regulations in a dynamic environment. The ideal applicant thrives on building stakeholder relationships and driving continuous improvement of operations.

Responsibilities

• Provide input into the annual budget.
• Manage costs by engaging suppliers for effective rates.
• Monitor and renegotiate service provider contracts.
• Oversee initial IATA airport slot submissions.
• Maintain current navigation platforms.
• Stay updated on travel policies and regulations.
• Manage compliance on Post Flight Documentation.
• Oversee procedures related to Jumpseat bookings.
• Manage interdepartmental communications.
• Monitor compliance to airport slots.
• Participate in briefings concerning contract flying requirements.
• Manage fuel projections analysis.
• Ensure compliance of airport slots submissions.
• Maintain slot management in the current season.
• Manage audits relating to documentation requirements.
• Ensure compliance of work instructions and manuals.
• Review manuals and work instructions annually.
• Provide monthly reports to the Senior Manager.
• Report statistics to other departments monthly.
• Provide reports detailing fuel usage.
• Oversee team performance and provide guidance.
• Set team goals to meet business needs.
• Motivate and encourage teamwork within the team.
• Identify skill development areas for succession planning.
• Promote effective communication amongst team members.
• Manage complex projects aligning with organizational goals.
• Build strong relationships with various stakeholders.

Job description

Responsibilities

• Provide input into the annual budget;
• Manage costs by engaging suppliers for the most effective rates;
• Monitor and renegotiate service provider contracts when services are added or removed;
• Oversee and manage the initial IATA airport slot submissions and schedule alignment;
• Maintain current navigation platforms and offer input for optimization;
• Remain up to date with travel policies and cross border destination requirements;
• Manage compliance on Post Flight Documentation as per the regulations;
• Manage the procedures related to Jumpseat bookings;
• Manage Interdepartmental Communications relating to all Schedule, Navigation and 90-day retention documentation requirements;
• Monitor the continuous improvement and compliance to airport slot;
• Participate in all briefings concerning contract flying to understand contractual requirements and ensure compliance;
• Manage and compile fuel projections through the analysis of fuel usage;
• Oversee and ensure compliance of the Airport Slots including the initial slot submissions per schedule period;
• Maintain slot management within the current season;
• Manage all audits relating to 90-day retention documentation requirements;
• Manage the compliance of work instructions and manuals pertaining to the function;
• Review manuals and work instructions annually;
• Provide monthly reports to the Senior Manager;
• Operations on functional performance indicators;
• Report statistics to other departments on a monthly basis;
• Provide monthly reports detailing fuel usage;
• Oversee the team and report on the team's performance;
• Provide overall guidance to the team;
• Set team goals in order to meet the overall business need;
• Motivate, organise and encourage teamwork within the team to ensure productivity;
• Identify skill development areas for succession planning purposes;
• Promote effective communication amongst team members;
• Oversee and manage complex projects, ensuring alignment with organisational goals and timely completion;
• Build strong relationships with CAMU, Airport Authority, Regulators, and Service providers to influence decisions that may affect operational continuity.