Manager : Digital Channels

A 1 L; Johannesburg; On-site; ZAR 300,000 - 400,000; Part time

Job summary

A leading technology company in South Africa is looking for a Manager: Digital Channels to lead the design and optimization of customer-facing digital platforms. The ideal candidate will have a Bachelor's degree in Computer Science, extensive experience in managing digital platforms, and strong skills in leadership and customer experience. This is a contract position for 5 months.

Qualifications

• Bachelor's degree in Computer Science, Software Engineering, or Information Systems required.
• Experience in managing digital platforms with a proven record.
• Understanding of agile delivery and DevOps practices.

Responsibilities

• Lead design and optimization of customer-facing digital platforms.
• Ensure alignment of channel delivery with engineering standards.
• Manage integration of digital platforms with enterprise systems.

Skills

Digital platforms expertise

Customer experience understanding

Leadership skills

Stakeholder engagement

Communication skills

Education

Bachelor's degree in Computer Science or related discipline

Postgraduate qualification (MBA/MSc)

Agile/Scrum Master certification

Cloud certifications (AWS/Azure/GCP)

Job description

Overview

Our client in the Network Communications sector is seeking a Manager : Digital Channels on a contract duration of 5 months.

Role Overview

The Manager : Digital Channels is responsible for leading the design delivery and optimization of customer-facing digital platforms (web mobile omni-channel and emerging digital touchpoints). This role ensures seamless secure and innovative digital experiences while aligning channel delivery with enterprise engineering standards architecture and governance.

Qualifications & Experience

• Educational Qualifications
• Bachelors degree in Computer Science Software Engineering Information Systems or a related discipline (mandatory).
• Postgraduate qualification (MBA MSc in Digital Transformation / IT) advantageous.
• Certifications:
• Agile / Scrum Master SAFe Agilist
• Cloud certifications (AWS Azure GCP preferred)
• UI / UX or digital product certifications advantageous
• Relevant Experience
• Many years of experience in software / digital engineering with leadership in managing digital platforms (the original text notes 812 years and 35 years respectively; please verify for accuracy in the source).
• Proven track record in managing customer-facing digital solutions (mobile web omni-channel).
• Experience integrating digital platforms with enterprise systems and APIs.
• Strong background in agile delivery DevOps practices and digital product lifecycle management.
• Prior experience in financial services fintech or large-scale enterprise digital environments preferred.

Key Skills & Competencies

• Strong technical expertise in digital platforms mobile / web development frameworks APIs and DevOps.
• Deep understanding of customer experience UI / UX and digital adoption trends.
• Excellent leadership stakeholder engagement and communication skills.
• Ability to balance speed-to-market with security compliance and enterprise standards.

Employment Type

Contract

Experience

Manager

Vacancy

1