Luxury Safari Lodge GM & Guest Experience Lead

Wild Dreams; Mbombela; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A premier luxury safari lodge is looking for a Lodge Manager to oversee guest experiences. The ideal candidate will engage with guests, lead the staff, and ensure seamless operations with a strong emphasis on service excellence. Candidates should have 3-5 years of relevant experience in a five-star setting, strong leadership skills, and a keen attention to detail. The position includes private accommodation and benefits such as provident fund contribution and medical aid.

Benefits

Private accommodation

Provident fund contribution

Medical aid

Qualifications

• 3-5 years experience in a similar role at a 5-star lodge.
• Proven leadership capabilities in hospitality.
• Detail-oriented with exceptional guest service focus.

Responsibilities

• Oversee guest experiences at the lodge.
• Lead and manage staff effectively.
• Ensure seamless operations with a focus on service excellence.

Skills

Leadership skills

Attention to detail

Job description

A premier luxury safari lodge is looking for a Lodge Manager to oversee guest experiences. The ideal candidate will engage with guests, lead the staff, and ensure seamless operations with a strong emphasis on service excellence. Candidates should have 3-5 years of relevant experience in a five-star setting, strong leadership skills, and a keen attention to detail. The position includes private accommodation and benefits such as provident fund contribution and medical aid.