Luxury Hotel Manager – Lead Iconic 5-Star Guest Experience

The Oyster Box - part of The Red Carnation Hotel Collection; Durban; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A luxury hotel in South Africa seeks an exceptional Hotel Manager to lead operations at The Oyster Box Hotel. The successful candidate will oversee all aspects of hotel management, drive performance, and ensure outstanding guest experiences. Ideal applicants should have proven luxury hospitality experience and demonstrated leadership in a five-star environment. The role offers a competitive salary and outstanding employee benefits, including generous holiday allowance, award-winning training opportunities, and employee recognition events.

Benefits

21 days holiday allowance increasing to 28

Professional development opportunities

25% off on food and 30% off on beverages

Discounted accommodation rates

Two paid volunteering days per year

Hotel Employee Recognition Events

Free meals on duty

Complimentary uniform and dry-cleaning

Qualifications

• Proven experience in luxury hospitality, with senior leadership exposure.
• Strong operational background across Rooms Division and Food & Beverage.
• A confident, hands-on leader with a passion for service excellence.

Responsibilities

• Act as a Red Carnation Hotel Ambassador, delivering exceptional guest experiences.
• Lead, manage and develop high-performing hotel teams.
• Oversee day-to-day hotel operations to ensure seamless service delivery.
• Drive financial performance through effective budget management.
• Ensure compliance with health, safety, security and legal requirements.

Skills

Luxury hospitality experience

Leadership and team management

Operational excellence in F&B

Commercial awareness

Excellent communication skills

Job description

A luxury hotel in South Africa seeks an exceptional Hotel Manager to lead operations at The Oyster Box Hotel. The successful candidate will oversee all aspects of hotel management, drive performance, and ensure outstanding guest experiences. Ideal applicants should have proven luxury hospitality experience and demonstrated leadership in a five-star environment. The role offers a competitive salary and outstanding employee benefits, including generous holiday allowance, award-winning training opportunities, and employee recognition events.