Lodge Front of House & Guest Experience Manager

Bushwise; Vaalwater; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A hospitality company in Limpopo, South Africa is seeking an experienced Front of House Manager to enhance guest experiences and maintain high standards across the lodge. The successful candidate will manage guest check-ins, coordinate activities, supervise housekeeping, and ensure a warm and inviting atmosphere. The ideal applicant should possess strong administrative skills, be detail-oriented, and have experience in hospitality management. This role offers the opportunity to lead in a beautiful lodge environment while engaging with guests.

Qualifications

• Experienced in Front of House or hospitality management role.
• Personable and comfortable interacting with guests.
• Highly organized and detail-oriented.
• Strong in administration with excellent Excel skills.
• Able to manage staff professionally.

Responsibilities

• Welcome guests and provide warm service.
• Manage guest check-ins and check-outs.
• Book and coordinate guest extra activities.
• Act as lodge hostess ensuring guest attention.
• Supervise housekeeping staff.

Skills

Guest interaction

Administration

Organizational skills

Detail-oriented

Excel skills

Management of staff

Horse riding

Job description

A hospitality company in Limpopo, South Africa is seeking an experienced Front of House Manager to enhance guest experiences and maintain high standards across the lodge. The successful candidate will manage guest check-ins, coordinate activities, supervise housekeeping, and ensure a warm and inviting atmosphere. The ideal applicant should possess strong administrative skills, be detail-oriented, and have experience in hospitality management. This role offers the opportunity to lead in a beautiful lodge environment while engaging with guests.