FOH Assistant Manager

Bushwise; Vaalwater; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A private game reserve in Limpopo is seeking an experienced Lodge Anchor/Assistant Front of House Manager. This role requires strong guest liaison, operational oversight, and hospitality management skills. The ideal candidate will oversee daily activities, manage guest interactions, and support the F&B team. A Matric/Grade 12 and relevant Diploma or Degree are essential. Salary ranges from R12000 to R15000 depending on experience, with benefits including live-in accommodation.

Qualifications

• Matric/Grade 12 is essential.
• A Diploma or Degree in Hospitality Management or Tourism is preferred.
• Proficiency in Property Management Systems such as NightsBridge, Semper, or Opera.

Responsibilities

• Act as the primary point of contact for guests, handling check-ins and hosting meals.
• Coordinate daily activities across departments.
• Oversee the presentation and cleanliness of guest areas.
• Lead or support the F&B team.
• Manage guest billing and reservations.
• Mentor and supervise junior staff.

Skills

Guest Liaison

Operational Oversight

Technical Skills

Staff Leadership

Education

Matric/Grade 12

Diploma or Degree in Hospitality Management or Tourism

Tools

Property Management Systems (PMS)

NightsBridge

Semper

Opera

Job description

A Beautiful private Game Reserve in the Waterberg region, is looking for an experienced Logde Anchor/ Front of House assistant Manager.

THE Lodge Anchor or Assistant Front of House (FOH) Manager serves as a vital link between management, staff, and guests, ensuring high service standards in luxury lodge or safari environments. This role often doubles as a Duty Manager or Assistant Lodge Manager during senior management leave cycle.

Job Description & Key Responsibilities

• Guest Liaison: Acts as the primary point of contact for guests from arrival to departure, handling check‑ins/outs, hosting meals, and personalizing guest itineraries.
• Operational Oversight: Coordinates daily activities across departments, including housekeeping, guiding, and food and beverage (F&B) service.
• Section Management: Oversees the presentation and cleanliness of guest areas, rooms, and public spaces to maintain luxury standards.
• F&B Support: Leads or supports the F&B team, often involving wine service, bar stock management, and dining room setup.
• Administrative Duties: Manages guest billing, reservations support, stock control, and daily operational reporting.
• Staff Leadership: Mentors and supervises junior staff, assists with duty rosters, and ensures inter‑departmental communication.

Requirements

• Matric/Grade 12 is essential.
• A Diploma or Degree in Hospitality Management or Tourism is highly preferred.
• Technical Skills:
  • Proficiency in Property Management Systems (PMS) such as NightsBridge, Semper, or Opera.
  • Basic financial acumen for handling petty cash and stock inventory.
• Certifications:
  • A valid driver’s license is almost always required for remote properties.
  • First Aid or Health & Safety certification is advantageous.

Benefits

Live in plus Salary - R12000 - R15000 DOE