Local Grocery Floor Manager at PnP

Pick n Pay; Wes-Kaap; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A local grocery retailer in South Africa is looking for a proactive individual to manage sales and trade strategy in a new store in Stellenbosch. Responsibilities include driving sales performance, maintaining stock accuracy, managing shortages, and upholding high customer satisfaction standards. Candidates should have at least Matric and 1 year of supervisory experience. Strong leadership and problem-solving skills are essential for success in this role.

Qualifications

• 1 year experience as a Supervisor or Receiving Manager.

Responsibilities

• Drive sales performance in line with the approved sales and trade plan.
• Control and manage shortages within the store's shortage budget.
• Ensure optimal stock accuracy and product availability.
• Drive a positive fan score by promoting excellent customer service.
• Uphold the highest standards of security and hygiene.

Skills

Attention to detail

Sales growth planning

Budget management

Human resource management skills

Planning and Organising

Time management

Leadership and control

Problem solving

Conflict management

Ability to delegate

Education

Matric/Grade 12

Job description

Role Summary

We are seeking a proactive and results-driven individual to plan and manage the sales and trade strategy in our store. The role is responsible for delivering against sales targets while operating within approved shortage and labour budgets. A key focus includes maintaining stock accuracy, availability, cold chain compliance, and consistently supporting a high fan (customer satisfaction) score.

This is a new local store that will be opening up and will be located in Stellenbosch between Kayamandi and Cloetesville.

Requirements

Minimum requirements

• Matric/ Grade 12
• 1 year experience as a Supervisor or Receiving Manager

Competencies

• Attention to detail
• Sales growth planning
• Budget management (read, understand, take action)
• Human resource management skills (including communication and training)
• Planning and Organising
• Time management
• Leadership and control
• Problem solving
• Conflict management
• Ability to delegate

Key Responsibilities

Sales, Trade & Financial Management

• Drive sales performance in line with the approved sales and trade plan for non-fresh departments, including all promotional activities.
• Control and manage shortages within the store's shortage budget through active prevention measures.
• Monitor, schedule, and manage labour costs to ensure alignment with the labour budget.

Stock, Inventory & Cold Chain Management

• Ensure optimal stock accuracy and product availability to agreed standards.
• Implement and maintain consistent cold chain management across all relevant areas.
• Oversee ordering processes to maintain the correct stock levels without compromising availability or waste.

Customer Experience & Store Standards

• Drive a positive fan score by promoting excellent customer service.
• Maintain and uphold operating standards within the department.
• Manage merchandising and display standards to support visual appeal and sales objectives.

Operational Excellence

• Communicate effectively with internal and external stakeholders to support smooth store operations.
• Oversee the effective functioning of the cash office.
• Ensure all administrative tasks, reporting, and documentation are completed accurately and on time.
• Uphold the highest standards of security and hygiene within the non-fresh department.
• Provide input and support to the receiving department to ensure accurate and efficient receiving processes.

People, Community & Additional Responsibilities

• Lead and support social responsibility initiatives within the store and community.
• Act as a key carrier and ensure all responsibilities linked to this designation are upheld.

Closing date: 13 December 2025