Loan Partner II

NFM Lending; Pretoria; On-site; ZAR 600 000 - 750 000; Full time

Job summary

A leading mortgage lending firm in Pretoria is looking for a Loan Partner II to assist with pre-qualifying consumers and managing loan applications. This role involves communicating with clients, building relationships with realtors, and ensuring an efficient loan process. Ideal candidates should possess strong customer service skills and the ability to handle diverse financial needs. A competitive hourly wage is offered, with opportunities for bonuses and a commitment to diversity and inclusion.

Benefits

Competitive salary

Diversity and inclusion initiatives

Total Rewards program eligibility

Qualifications

• Ability to effectively communicate with clients from diverse backgrounds.
• Experience in loan processing and understanding of customer financial needs.
• Capacity to maintain relationships with realtors and manage correspondences.

Responsibilities

• Prequalify consumers and assist with loan applications.
• Research client scenarios and coordinate with underwriters.
• Develop realtor relationships and manage client follow-ups.

Skills

Communication skills

Relationship building

Customer service

Problem-solving

Job description

Lynnwood WA WA400 - Lynnwood, WA 98115 Overview

Salary Range: $31.25 - $36.06 Hourly Position Type: Full Time

Position Summary

Our Loan Partner II pre‑qualifies consumers, researches client scenarios for prospective clients with underwriter, assists with looking at investor guidelines (terms & conditions), sends disclosures, organizes assets/incomes, and turns file into processing. The LP IIIs are responsible for assisting in generating and developing business from loan applicants with a variety of financial needs. Licensed LP IIS can take an application as long as they are licensed in the state that the consumer is in.

Essential Job Functions

Specific tasks will include, but are not limited to, the following:

• Deliver WOW service Contract to Close.
• Develop 10 Realtor relationships.
• Input and submission of quality files to include complete 1003 and supporting documentation (i.e. income, assets, liabilities and credit), along with proper expectations of processing flow.
• Effectively communicate, work with, and build relationships with all levels of constituents including culturally and linguistically diverse staff members and external candidates and/or vendors, while operating in a fast‑paced customer service driven environment.
• Work with Loan Originators to maintain sales contact and pipeline throughout the entire loan process.
• Lock loan terms.
• Go on sales call with Loan Originator once per month.
• Attend signings as needed.
• Attend sales meetings and team meetings.
• Assist with putting scenarios together for prospective clients.
• Research client scenarios with underwriting and investor guidelines.
• Contact potential customers via telephone and email when necessary.
• New contacts introduction to realtors via email.
• Developing and maintaining realtor relationships by setting up lunch and learns and happy hours every month, calling them weekly, and managing an email program for your realtor list.
• Send realtors and borrowers status updates weekly via phone calls and email.
• Submit loan applications with recommendation for underwriting approval.
• Contact credit bureaus, employers, and other sources in order to check applicants' credit and personal references.
• Check value of customer collateral to be held as loan security.
• Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators.
• Assist in structuring, presenting, and selling the loan to customers.
• Send disclosures with updated needs list (get returned within 48 hours).
• Assure final paperwork is received/ Do a QC review:
  • Be sure docs received matches checklist.
  • Organize assets/income.
  • Mortgage banker checklists/Quality Assurance Checklists.
  • File turned into processing within 24 hours of receipt.
  • Collects required borrower information to recommend appropriate products or programs.

Required Job Functions

• Regularly follows up with potential applicants via telephone, email, or written correspondence to ensure each applicant understands each program.
• This position may require occasional overtime and travel.
• Additional tasks as assigned.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with a job.

Additional Working Conditions Information

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is often required to walk; use hands to finger, handle, or operate computers, objects, tools, or controls; and reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Diversity and Inclusion

At NFM Lending we are a diverse team of champions, industry pioneers and action leaders. We draw on the differences in who we are, what we've experienced, and how we navigate the mortgage industry with focused intention. We work to attract, develop, engage, advance and retain a high performing workforce through fostering an inclusive culture where everyone can join in the journey to success. EOE.

Additional Information

The range provided reflects the expected compensation for this role and is considered a general guideline. Actual compensation will be decided based on factors such as geographic location, skills, education, experience assessed during the interview process, and internal pay equity. Compensation may also include incentives such as per-file bonuses and discretionary bonuses as applicable to the role.

In addition to a competitive compensation package, qualifying employees are eligible to participate in our Total Rewards program. Additional information can be found by clicking on the following link: Benefits and Total Rewards