Position Summary
The LMS Administrator (Contract) is a key member of the Learning Solutions division at TransPerfect, responsible for maintaining, configuring, and supporting Adobe Learning Manager and other LMS/LXP platforms. The role demands strong SCORM compliance knowledge, eLearning platform expertise, and cross‑functional collaboration to ensure high‑quality learning delivery in a fully remote, freelance environment.
Position Responsibilities
- Administer and maintain Adobe Learning Manager and other LMS/LXP platforms.
- Upload, test, and troubleshoot SCORM/xAPI content packages.
- Set up courses, manage users, and generate system reports.
- Support integration of third‑party content and tools into the LMS.
- Liaise with Instructional Designers and Content Developers to ensure LMS compatibility and functionality.
- Provide front‑line support for LMS issues and guide users on best practices.
- Monitor learner progress and generate completion and engagement reports.
- Assist with data integrity audits, user provisioning, and version control.
- Collaborate with internal IT and external LMS vendors to troubleshoot and resolve technical issues.
- Explore and suggest enhancements for LXP capabilities and learner experience.
- Complete additional tasks and support special projects as assigned by the manager/supervisor.
Qualifications and Experience
- Minimum bachelor’s degree or relevant qualification (e.g., Educational Technologies, Instructional Design).
- Strong written and verbal English communication skills.
- Hands‑on experience with Adobe Learning Manager.
- Strong understanding of SCORM and xAPI standards.
- Familiarity with LMS and LXP systems.
- Excellent organizational and troubleshooting skills.
- Comfortable working independently and across teams in remote settings.
- Minimum 2 years’ experience in LMS administration.
- Experience with authoring tools (Storyline, Rise, or Captivate).
Essential Skills
- Superior written and spoken communication skills in English, conveying information clearly and concisely to stakeholders at all levels.
- Self‑motivated, goal‑oriented, reliable, and willing to take ownership, demonstrating dedication and diligence in all tasks.
- Analytical problem solver with negotiation and influencing skills.
- Strong team player able to work in multicultural environments within a global team.
- Curious, inquisitive, and solution‑oriented with high accuracy, capable of suggesting and driving process improvements.
- Methodical, efficiently organizing workload and multitasking to resolve multiple issues simultaneously.
Desired Skills
- Knowledge of additional foreign languages at professional working proficiency; experience working with global teams and multilingual learners.
- Familiarity with HTML, CSS, or basic scripting for LMS customization.
- Understanding of learning experience design principles.
- Experience using APIs and managing LMS integrations.
TransPerfect provides equal employment opportunities to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by local law. We celebrate diversity as one of our core values and aim to be an inclusive workplace where a diverse mix of talented people want to come, stay, and do their best work.