Library Assistant

Wave Global; Johannesburg; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A local library in Johannesburg is seeking a dedicated library assistant to manage book sorting, assist patrons with technical needs, and handle customer inquiries. Ideal candidates will possess strong organizational skills, a basic understanding of computer systems, and exceptional interpersonal abilities. This position offers a chance to engage with the community while ensuring the efficient operation of library services. Candidates should feel confident addressing any disruptions in the library environment.

Qualifications

• Some experience in a customer service role is necessary.
• Basic computer literacy is required.
• Must possess outstanding organizational skills.

Responsibilities

• Sort and shelve books according to their categorization.
• Assist customers with internet access and technical needs.
• Manage inquiries over the counter, via email, or telephone.

Skills

Interpersonal skills

Organizational skills

Problem solving

Attention to detail

Communication

Job description

We are looking for highly organized candidates with excellent interpersonal skills for the position of library assistant. Library assistants are responsible for sorting and shelving books according to their categorization, assisting customers with internet access and ensuring their technical needs are met. They also manage inquiries over the counter, via email or telephone, among other duties.

Furthermore, library assistants need to attend to any disruptions or disturbances in the library, requiring confidence and excellent communicative skill.

Requirements:

• Some experience in a customer service role.
• Basic computer literacy.
• Outstanding organizational skills.
• Attention to detail and good problem solving ability.
• Exceptional interpersonal skills.
• Excellent written and verbal communication.