Legal Counsel Emea

Teletech Holdings, Inc.; Cape Town; Hybrid; ZAR 600 000 - 800 000; Full time

Job summary

A global customer experience company seeks a Legal Counsel in Cape Town to provide legal support for employment and commercial matters. The ideal candidate holds an LLB, has at least 4 years of relevant experience, and possesses strong knowledge of South African labour law. Responsibilities include advising on legal matters, negotiating contracts, and supporting compliance. This role offers a competitive compensation package with opportunities for hybrid working.

Benefits

Paid time off (PTO)

Wellness and healthcare benefits

Performance bonus opportunities

Support for career development

Qualifications

• 4+ years of in-house or law firm experience.
• Strong team player with integrity and judgement.
• Ability to perform under pressure.

Responsibilities

• Advising on employment matters and labour litigation strategy.
• Reviewing and negotiating technology and services agreements.
• Supporting compliance training and investigations.

Skills

Knowledge of South African labour and privacy law

Reviewing and negotiating commercial contracts

Strong communication skills

Critical thinking

Problem-solving skills

Education

LLB and admission as an attorney or advocate in South Africa

Job description

Legal Counsel – EMEA – Cape Town

Bringing smiles is what we do at TTEC... for you and the customer.

As Legal Counsel EMEA working on site in Cape Town, you'll be a part of creating and delivering amazing customer experiences while you also experience TTEC, an award-winning employment experience and company culture.

What You'll Do

Come join our dynamic Legal team.

The successful candidate will be a part of the EMEA legal team, that provides legal support for employment matters, commercial transactions, procurement and real estate, in a way that drives both improved risk‑mitigation and efficiency.

The role requires close collaboration with senior management in the EMEA region, as well as senior lawyers across the globe, sales and operational teams, as well as third parties as needed.

This position will report to the Senior Corporate Counsel- EMEA and will work very closely with the Chief Counsel-EMEA.

This is a great opportunity for an in‑house counsel who wishes to develop on their broad‑based in‑house experience, or their employment law experience.

The role is based in Cape Town and will have scope for hybrid working.

Responsibilities

Advising on employment matters; labour litigation strategy and handling (including CCMA matters) and representing the company as needed.

Advising the company on corporate, data privacy and other legal matters as needed.

Assisting with compliance training, enforcement and investigations.

• Reviewing and negotiating technology and services agreements and related statements of work, change orders and other documents, as well as a variety of other commercial documents such as agreements of confidentiality, data processing, professional services and licensing and software‑related agreements, and their renewals and amendments;

Developing relationships with key internal clients and functions.

Requirements

LLB and admission as an attorney or advocate in South Africa.

At least 4 years of experience in‑house or at a law firm, and strong knowledge of South African labour and privacy law (preferably with some focus on corporate and commercial law).

Experience with reviewing and negotiating commercial contracts and / or company secretarial matters is a plus.

Strong team‑player.

Integrity, judgement, and the ability to give practical advice appropriately weighing legal and business objectives.

Critical thinking and problem‑solving skills, a detail‑oriented approach, strong communication skills, and the ability to perform under pressure.

What You Can Expect

Supportive of your career and professional development

An inclusive culture and community minded organization where giving back is encouraged.

A global team of curious lifelong learners guided by our company values.

Paid time off (PTO) and wellness and healthcare benefits

A great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you.

TTEC is proud to be an equal opportunity employer.

TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.