Legal Claims Specialist & Portfolio Relationship Manager

Cfs Recruitment; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading recruitment agency in South Africa is seeking a Portfolio Relationship Manager to act as the main liaison between internal claims staff, management, and brokers. The incumbent will provide legal and technical guidance on complex claims, train claims specialists, and ensure effective resolution of claims-related matters. A minimum of 6-8 years of relevant experience is required along with an LLB degree and certification in Short Term Insurance.

Qualifications

• 6-8 years minimum in claims (Commercial, Personal Motor, Non-Motor).
• Must have worked for a UMA, Insurer, or other Risk Carrier.
• Broker interaction is essential.

Responsibilities

• Act as main liaison between claims staff, management, and brokers.
• Provide training and guidance to the claims specialists.
• Facilitate effective resolution of complex claims.

Skills

Technical product knowledge

Legal expertise

Broker interaction

Education

Grade 12

LLB Degree

Higher Certificate in Short Term Insurance

RE 5

Tools

Computer literate

Job description

Responsibilities

Your role will be that of main liaison between the company's internal claims operational staff, management, and its brokers, for all claims-related matters of a highly complex technical / legal nature.

Working closely with an allocated portfolio of brokers, the Portfolio Relationship Manager will : Apply technical product knowledge, legal expertise to facilitate effective resolution ensuring a fair outcome.

Act as an expert advisor on all complex claims Provide training and guidance lead team of claims specialists Provide information to brokers Evaluate process and procedures Full claims administrative support will be given by the company's claims department, while the core purpose will be to provide technical and legal guidance and insight to both internal staff and brokers on most complex claims matters.

Minimum Requirements

Grade 12 LLB Degree -essential Higher Certificate in Short Term Insurance RE 5 DOFA essential Computer literate 6-8 years min in claims (Commercial, Personal Motor Non-Motor) Must have worked for a UMA, Insurer, or other Risk Carrier, where broker interaction form an inherent part of the job.