Lead Development Representative

SurTech; Johannesburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading tech company in Johannesburg is seeking a Lead Development Representative. This entry-level role focuses on maintaining the CRM database and conducting research. The ideal candidate is a recent graduate, detail-oriented, and possesses strong communication skills. Join a supportive team with opportunities for professional growth and development.

Benefits

Career growth opportunities

Professional development exposure

Supportive team environment

Qualifications

• Must be a recent graduate or currently studying.
• Computer literate with good internet research skills.
• Comfortable spending extended time on the phone.

Responsibilities

• Grow and maintain CRM database through research.
• Achieve daily call volume and database quality targets.
• Record accurate information and updates in the CRM.

Skills

Attention to detail

Excellent English communication skills

Problem-solving ability

Adaptability

Analytical thinking

Team collaboration

Time management

Education

Graduate or currently studying part-time towards a degree

Tools

CRM tools (Zoho preferred)

LinkedIn

Job description

Job Title: Lead Development Representative
Location: Johannesburg, South Africa (Office-based)
Employment Type: Full-time | Permanent
Industry: Lead Generation | CRM | Business Development
Level: Entry-level / Graduate

About the Role

Are you a recent graduate looking to start your career while continuing your studies? Join our growing Lead Development team and gain hands-on experience in research, telephonic engagement, and CRM management.

This is not a sales role. Instead, youll focus on persuasive conversations, accurate data collection, and CRM updates to support business growth. If you are enthusiastic, detail-oriented, and eager to learn, this role is for you!

Reporting to: Lead Development Manager
Reason for vacancy: Business growth
Working environment: Team-oriented, office-based
Hours: 07h30 16h00

Key Responsibilities

Grow and maintain the organisations CRM database (Zoho) through telephonic and online research.

Adapt conversations to meet daily and weekly KPI targets.

Conduct deep research on prospects via Google, LinkedIn, and supplied lists.

Record accurate information and updates in the CRM system.

Achieve daily call volume and database quality targets.

Participate in team events, company outings, and projects.

Work independently to deliver results while contributing to a collaborative team.

Strong attention to detail (your CV must reflect this).

Clear, confident telephone voice and excellent English communication skills.

Analytical thinker with problem-solving ability.

Positive, energetic, and self-motivated with a can-do attitude.

Ability to spend extended time on the phone updating and verifying data.

Adaptable to changing environments and processes.

Punctual, reliable, and committed to continuous learning.

Education & Qualifications

Graduate (completed or currently studying part-time towards a degree).

Experience & Technical Knowledge

Computer literate with good internet research skills.

Experience with CRM tools (Zoho preferred) is an advantage.

Working knowledge of LinkedIn for research and prospecting.

What Makes You Successful in This Role?

High levels of EQ (emotional intelligence).

Methodical, process-driven, and disciplined.

Comfortable with repetitive telephonic tasks.

Strong desire to exceed goals and targets.

A balance of hard work and enthusiasm.

Approachable, professional, and collaborative.

Why Join Us?

Entry-level graduate role with career growth opportunities.

Exposure to CRM systems (Zoho, Salesforce) and professional development.

Be part of a supportive, fun, and high-energy team.

Work for a company that hires based solely on MERIT, regardless of gender, race, or religion.