Key Account Manager

Dr Reddy's Laboratories Limited; Johannesburg; On-site; ZAR 500,000 - 700,000; Full time

Job summary

A leading pharmaceutical company is seeking a Key Account Manager in Johannesburg to drive strategic growth and operational excellence across wholesaler key accounts. This full-time role requires strong analytical and relationship-building skills, with responsibilities including achieving sales targets, developing strategies tailored to the South African market, and conducting market research. Candidates should possess a Bachelor’s degree or MBA, with a solid background in key account management and customer relationship support.

Qualifications

• Strong analytical and relationship-building capabilities.
• Proven track record in key account management.
• Experience in sales forecasting and strategic planning.

Responsibilities

• Achieve company sales targets for wholesaler key accounts.
• Develop comprehensive key account management strategies.
• Conduct in-depth market and channel research.

Skills

IT Hardware

Market Research

Analytical Skills

Education

Bachelors Degree or MBA

Job description

Overview

The Key Account Manager (KAM) will be responsible for driving strategic growth and operational excellence across wholesaler key accounts. This role requires a dynamic individual with strong analytical relationship-building and execution capabilities.

Responsibilities

• Achieve company sales targets for wholesaler key accounts.
• Develop and implement a comprehensive key account management strategy tailored to the South African market.
• Conduct in-depth market and channel research & analytics to support accurate sales forecasting and strategic planning.
• Ensure optimal stock levels across wholesaler channels to prevent stockouts.
• Facilitate timely procurement processes for designated customers to ensure uninterrupted order fulfillment.
• Lead regular executive-level meetings to align on landing estimates and strategic priorities.
• Build and maintain strong relationships with wholesalers associated pharmacy groups and key pharmacy stakeholders.
• Personally engage with target clients including wholesalers hospital groups retail chains buying groups IPAs and medical aids.
• Address customer queries promptly providing exceptional customer care and support.
• Maintain a comprehensive database of targeted clients enriched with insights and analytics.
• Ensure sales activities are aligned with marketing objectives through cross-functional collaboration.
• Support promotional initiatives including conferences speaker programs and other events as required by business and wholesaler needs.
• Collaborate with Regional Sales Managers and Commercial Sales Representatives to drive sales pull-through in line with individual wholesaler strategies.
• Spend time in the field to support sales teams and strengthen customer relationships.
• Liaise with Regional Sales Manager National Sales Manager and Product Managers to identify and capitalize on business opportunities.
• Implement action plans in accordance with the company\'s marketing and sales strategy.

Qualifications

• Bachelors Degree and / or MBA Preferred
• Remote Work: No
• Employment Type: Full-time
• Key Skills: IT Hardware, Ado, Agriculture, Market Research, Art And Craft
• Experience: years
• Vacancy: 1