Key Account Manager

Coty; Cape Town; Hybrid; ZAR 200 000 - 300 000; Full time

Job summary

A leading beauty company in South Africa seeks a Key Account Manager to drive sales growth and develop partnerships with major retailers. This role involves managing relationships, developing marketing initiatives, and ensuring retail success across the fragrance portfolio. Candidates should have over 5 years of sales experience, strong analytical skills, and a degree in marketing. The position offers a competitive salary, performance bonus, and opportunities for growth within the company.

Benefits

Competitive salary

Company performance bonus

Learning and growth opportunities

23 days leave per annum

Employee Wellness Programmes

Company medical aid scheme

Omni-Working: Hybrid flexible working model

Qualifications

• 5+ years of sales and business development experience.
• 3+ years in key account management with major retailers.
• Proven ability to drive retail success.

Responsibilities

• Lead setup and penetration of Coty Brands in key accounts.
• Develop and oversee retail sales targets.
• Innovate brand launches and collaborations.

Skills

Sales and business development experience

Key account management

Interpersonal skills

Analytical skills

Proficiency in English

MS Office Suite proficiency

Education

Degree or diploma in marketing

Job description

Key Account Manager (Scenting)

Are you passionate about fragrance and driven to make an impact in a dynamic, fast-paced environment? We’re looking for a Key Account Manager who will play a pivotal role in building strong partnerships, driving sales growth, and delivering exceptional results across our fragrance portfolio. This is your opportunity to work with iconic brands, collaborate with leading retailers, and shape the future of beauty in South Africa. If you thrive on strategic thinking, relationship management, and achieving ambitious targets, we’d love to hear from you!

RESPONSIBILITIES

The Key Account Manager will lead the set up and penetration of the Coty Brands in game changer key accounts. Develop and oversee the brands retail sales and ship to trade targets. Implement excellent user experience and customer journeys in bricks and mortar and online. Manage end‑to‑end relationship and performance for allocated key account partners.

Your main areas of responsibility will include the following:

The day-to-day:

• An expert on the retailers’ account by building a formidable relationship to drive agreed business growth and turnover.
• Scope out opportunities for growth and key initiatives to leverage category growth and market share within key accounts.
• Innovate and activate key launches, campaigns and collaborations with marketing for impactful brand presence leading to business.
• Ensure right presence on brands across top SKU’s to ensure discoverability, build customer experience through forward share and online brand pages.
• Support scoping future partners in terms of development potential, profitability, sales revenues and develop and implement the necessary plans of action.
• Build a sustainable relationship with existing accounts. Answer day‑to‑day client enquiries in a timely and professional manner.
• Analyse the results of the sales in depth to jointly develop new ways to optimise the performance of the accounts.
• Gather cross‑functional inputs, in order to determine company‑wide opportunity values.
• Support the development of omni‑channel strategies.

Key responsibilities

• Business delivery of turnover and market share as agreed.
• On‑site presence for top SKUs – availability and right presence.
• Innovate and animate key launches through marketing.
• Retailer media negotiation and implementation.

Working for Coty means working in a diverse environment with a team of professionals who are passionate about the work they do. Our people make us who we are.

The team consists of several sales professionals, and you will work closely together with these team members. All your colleagues have solid experience of their expertise and are looking forward to helping you develop your skills. Working in the team, you will develop a strong knowledge of the retail and sales environment in the beauty industry.

Join us in a very dynamic & vibrating work atmosphere, where we work to make the consumer dream.

We are looking forward to welcoming you to our team!

YOU ARE A COTY FIT

You have a passion for beauty! As a Key Account Manager, you will develop multi‑tasking skills and get energy from working in a fast‑paced, diverse and international environment. Other than that, you:

• Have more than 5 years of solid sales and business development experience with a minimum of 3 years in key account management of major retailers. (Marketing experience may be considered).
• Have a degree or diploma in marketing or similar tertiary education.

• Have proven ability to drive retail success of a brand/product.
• Good interpersonal skills to build a solid relationship with the retail buyers and planners and other stakeholders.

• Knowledge of FMCG, FMCG marketing specifically would be preferred.
• Strategic thinking, creativity and innovation
• Strong business and financial acumen. Has successfully delivered on KPIs, especially top and bottom‑line business results
• Analytical skills with strong experience interpreting test results & drawing conclusions
• Proactive, flexible and adaptable to rapid change
• Hands‑on mentality, not afraid to tackle administrative tasks to develop accounts
• Strong eye for detail
• Willingness to learn. Able to lead self and others, with strong interpersonal skills, EQ, coaching and teamwork abilities
• Manages stress and can work on multiple complex projects simultaneously
• Ability to work independently and employs sound judgement in decision making
• Full proficiency in English language. Confident in both written and spoken communication with the ability to present and influence at all levels
• Proficient in MS Office Suite with advanced Excel skills (formulas and pivot tables)

OUR BENEFITS

• A competitive salary that matches your knowledge and experience
• Company performance bonus based on global company performance. (Variable pay, not guaranteed)
• Learning and growth opportunities on‑the‑job with access to Coty Academy
• 23 days leave per annum
• Employee Wellness Programmes
• Company product allocation
• Company pension contribution
• Company medical aid scheme, means no pre‑screenings for membership
• Preferential rates for Gap Cover
• Study leave for related studies as per Study Policy
• Opportunities to apply for global roles after a reasonable tenure with Coty Africa
• Omni‑Working: Hybrid flexible working model enabling you to balance remote and office‑based work, and work/life balance.

RECRUITMENT PROCESS

• Our recruiter may contact you within 10 working days.
• A telephone/online introductory meeting follows.
• A first online/in‑person interview
• A second interview
• You will receive a proposal regarding the terms of employment.

ABOUT COTY

Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, colour cosmetics, skincare, and body care. At Coty, we celebrate the entire human kaleidoscope and cultivate a culture of fearless kindness. Therefore, we are proud to be an equal opportunities employer. We do not discriminate against any candidate or employee and strive to be an open, inclusive and diverse workplace where all employees can be their authentic self. Join us in making over the world of beauty!

For additional information about Coty Inc., please visit www.coty.com/your-career.

Unsolicited services or offers from recruitment agencies or intermediaries will not be responded to.

EMPLOYMENT EQUITY

Coty South Africa is an equal opportunities employer. While we give all candidates a fair chance through the recruitment process, we may provide opportunities to previously disadvantaged candidates dependent on our employment equity targets.

Note:

All Roles advertised on the Coty Career Site are managed by Coty recruiters. Candidates should apply directly.

Coty may use External Agencies for specific roles which could act on behalf of Coty only under due agreements signed.