Junior Store Manager

Pedros Chicken; KwaZulu-Natal; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading fast-food restaurant in KwaZulu-Natal is seeking a Restaurant Manager to oversee daily operations. Responsibilities include ensuring food quality, managing stock and staff, and maintaining high customer service levels. The ideal candidate has at least 1 year of fast-food service experience and strong management skills. This role offers a great opportunity to maximize profit and drive the restaurant's success.

Qualifications

• Minimum 1-year related experience required.
• Knowledge of GAAP/Micros is advantageous.
• Good verbal communication skills are essential.

Responsibilities

• Oversee overall operation of the restaurant/take-away.
• Ensure quality standards of food and compliance with procedures.
• Manage stock control, purchasing, and orders.
• Deal with customer complaints and maintain service levels.
• Maximise profitability and meet sales targets.
• Manage staff including discipline and work rosters.
• Ensure compliance with health and safety regulations.

Skills

Restaurant and Fast-Food Service experience

Management skills

Organizational skills

Customer Service

Problem-solving skills

Tools

GAAP/Micros

Job description

DUTIES AND RESPONSIBILITIES:

1. Overseeing overall operation of the restaurant/ take-away
2. Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
3. Overseeing and managing stock control, purchasing and orders
4. Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
5. Maximising profitability and meeting sales and GP% targets, including motivating staff
6. Managing staff including discipline and work rosters
7. Work within a team and drive the restaurant/take-away forward
8. Ensuring compliance with health and safety regulations

REQUIREMENTS:

1. Restaurant and Fast-Food Service experience. Minimum 1-year related experience required
2. GAAP/ Micros experience and knowledge - advantageous
3. Management skills
4. Organizational skills
5. Customer Service and good verbal communication skills
6. Problem-solving skills