Junior Store Manager

Pedros Chicken; KwaZulu-Natal; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A fast-food restaurant chain in KwaZulu-Natal is seeking a Restaurant Manager to oversee the overall operation of its restaurant/take-away. This role includes maintaining quality standards, managing stock control, and addressing customer complaints. Candidates must have at least 1 year of related experience in fast-food service and possess strong management and organizational skills. If you're passionate about food service and customer satisfaction, we invite you to apply.

Qualifications

• Minimum 1-year related experience required in restaurant and fast-food service.
• GAAP/Micros experience is advantageous.

Responsibilities

• Overseeing overall operation of the restaurant/take-away.
• Ensuring quality standards and compliance with health regulations.
• Managing stock control, purchasing, and dealing with customer complaints.

Skills

Restaurant and Fast-Food Service experience

Management skills

Organizational skills

Customer Service and good verbal communication skills

Problem-solving skills

Job description

DUTIES AND RESPONSIBILITIES:

1. Overseeing overall operation of the restaurant/ take-away
2. Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
3. Overseeing and managing stock control, purchasing and orders
4. Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
5. Maximising profitability and meeting sales and GP% targets, including motivating staff
6. Managing staff including discipline and work rosters
7. Work within a team and drive the restaurant/take-away forward
8. Ensuring compliance with health and safety regulations

REQUIREMENTS:

1. Restaurant and Fast-Food Service experience. Minimum 1-year related experience required
2. GAAP/ Micros experience and knowledge - advantageous
3. Management skills
4. Organizational skills
5. Customer Service and good verbal communication skills
6. Problem-solving skills