Junior Store Manager

Pedros; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading restaurant chain in Durban seeks a Restaurant Manager to oversee operations and manage staff. The role requires at least a year of experience in the restaurant or fast-food service sector. Key responsibilities include maintaining quality standards, handling customer service, and ensuring compliance with health regulations. The ideal candidate should possess strong management and communication skills, and knowledge of GAAP/Micros is advantageous.

Qualifications

• Minimum 1 year of restaurant and fast-food service experience.
• GAAP/Micros experience is advantageous.

Responsibilities

• Oversee overall operation of the restaurant/take-away.
• Ensure quality standards and compliance with health and safety regulations.
• Manage stock control, purchasing, and orders.
• Handle customer complaints and maintain service levels.

Skills

Management skills

Customer Service

Organizational skills

Problem-solving skills

Verbal communication skills

Job description

DUTIES AND RESPONSIBILITIES:

• Overseeing overall operation of the restaurant/ take-away
• Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
• Overseeing and managing stock control, purchasing and orders
• Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
• Maximising profitability and meeting sales and GP% targets, including motivating staff
• Managing staff including discipline and work rosters
• Work within a team and drive the restaurant/take-away forward
• Ensuring compliance with health and safety regulations

REQUIREMENTS:

• Restaurant and Fast-Food Service experience. Minimum 1-year related experience required
• GAAP/ Micros experience and knowledge - advantageous
• Management skills
• Organizational skills
• Customer Service and good verbal communication skills
• Problem-solving skills