Junior Store Manager - Capricorn Square (CPT)

Pedros Chicken; Wes-Kaap; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A local restaurant chain in South Africa is seeking a Restaurant Manager to oversee operations, maintain quality standards, and enhance customer service. The ideal candidate has at least one year of restaurant experience, strong management abilities, and excellent communication skills. Responsibilities include staff management, stock control, and compliance with health regulations.

Qualifications

• Minimum 1-year related experience required in restaurant service.
• Knowledge of GAAP/Micros is an advantage.

Responsibilities

• Oversee overall operation of the restaurant/take-away.
• Ensure quality standards and operational procedures are maintained.
• Manage staff including discipline and work rosters.
• Ensure compliance with health and safety regulations.

Skills

Restaurant and Fast-Food Service experience

Management skills

Organizational skills

Customer Service skills

Good verbal communication skills

Problem-solving skills

Tools

GAAP/Micros knowledge

Job description

DUTIES AND RESPONSIBILITIES

1. Overseeing overall operation of the restaurant/ take-away
2. Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
3. Overseeing and managing stock control, purchasing and orders
4. Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
5. Maximising profitability and meeting sales and GP% targets, including motivating staff
6. Managing staff including discipline and work rosters
7. Work within a team and drive the restaurant/take-away forward
8. Ensuring compliance with health and safety regulations

REQUIREMENTS

1. Restaurant and Fast-Food Service experience. Minimum 1-year related experience required
2. GAAP/ Micros experience and knowledge - advantageous
3. Management skills
4. Organizational skills
5. Customer Service and good verbal communication skills
6. Problem-solving skills