Junior Store Manager (Brookside,PMB)

Pedros Chicken; KwaZulu-Natal; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A fast-food restaurant in KwaZulu-Natal seeks a Restaurant Manager to oversee operations, maintain quality standards, manage staff, and ensure customer satisfaction. This role requires at least 1 year of experience in fast-food service, strong management and organizational skills, and proficiency in GAAP/Micros is a plus. The position emphasizes profitability, team motivation, and compliance with health regulations.

Qualifications

• Minimum 1-year experience in restaurant or fast-food service.
• Experience with GAAP/Micros is advantageous.
• Strong management and organizational skills.

Responsibilities

• Oversee overall operation of the restaurant/take-away.
• Ensure quality standards and SOP compliance.
• Manage stock control, purchasing, and orders.
• Handle customer complaints and maintain service levels.
• Maximize profitability and motivate staff.
• Manage staff discipline and work rosters.
• Ensure compliance with health and safety regulations.

Skills

Customer Service

Problem-solving

Organizational skills

Management skills

Verbal communication

Tools

GAAP

Micros

Job description

DUTIES AND RESPONSIBILITIES:

1. Overseeing overall operation of the restaurant/ take-away
2. Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
3. Overseeing and managing stock control, purchasing and orders
4. Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
5. Maximising profitability and meeting sales and GP% targets, including motivating staff
6. Managing staff including discipline and work rosters
7. Work within a team and drive the restaurant/take-away forward
8. Ensuring compliance with health and safety regulations

REQUIREMENTS:

1. Restaurant and Fast-Food Service experience. Minimum 1-year related experience required
2. GAAP/ Micros experience and knowledge - advantageous
3. Management skills
4. Organizational skills
5. Customer Service and good verbal communication skills
6. Problem-solving skills