Overview
TenacIT is a managed service provider, dedicated to providing ICT solutions that are tailor-made for our clients. By using world-leading technologies we pride ourselves in improving the way our clients do business.
What is great about working at TenacIT?
- Join an exceptional team that values knowledge-sharing and collaboration.
- Enjoy a clear career path with opportunities for growth and advancement.
- Work on challenging enterprise projects that will help you develop your skills.
- Experience unlimited learning and exposure, with no limitations to your personal and professional development.
Responsibilities
- The ideal candidate will help build, maintain, and troubleshoot the company\'s rapidly expanding co-lo and cloud infrastructure. They will work alongside other engineers to ensure the highest levels of performance and ability and manage any problems that arise.
- The job role will include but won\'t be limited to:
- Manage and monitor installed systems
- Test and maintain operating systems
- Monitor application performance
- Monitor backup and replication status
- Test and maintain disaster recovery plans
- The job includes being part of a rotating after-hours support schedule
Qualifications
- Strong Active Directory management skills
- Exposure to VMware and virtual environments
- Experience in configuring, monitoring, and troubleshooting systems
- GPOs, DHCP, DNS, IIS, Exchange
- Substantial knowledge of backup solutions (such as Veeam)
- Strong scripting and technical skills
- Exposure to SQL environments
- Hold a relevant university degree or diploma
- Some form of related training to the experience fields listed above
- Have 3 years of professional experience with at least 1 year of dedicated server experience
Not-Technical Requirements
- This is a fast-paced role: which will suit engineer(s) who are meticulous, self-starters who can take ownership of a task and are confident in seeing a project through to completion.
- Possess a sharp analytical mind and strong numeracy skills.
- A team player with excellent collaboration skills.
- Demonstrates good communication skills in small groups.
- Ability to work autonomously and manage multiple tasks effectively.
- Open to flexible out-of-hours work for critical maintenance needs.
- Passionate about their work, and committed to achieving high-quality results.
What will the job consist of
- The initial role will comprise monitoring of service dashboards and escalation to tier 2/3 technicians, whilst in the onboarding phase. More responsibility will be placed on the technician once they have proven their knowledge of the required skills.
- Manage and monitor installed systems
- Test and maintain operating systems
- Monitor application performance
- Monitor backup and replication status
- Test and maintain disaster recovery plans
- The job includes being part of a rotating after-hours support schedule
Minimum requirements
- Hold a relevant university degree or diploma.
- Some form of related training to the experience fields listed above
- Have 3 years of professional experience with at least 1 year of dedicated server experience.
What else do we offer
- Medical Insurance plan (Accidental cover and day-to-day benefits)
- BYOD & personal internet line payment options
- Provident fund