Junior Restaurant Ops Manager

Pedros Flame Grilled Chicken; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A popular fast-food chain in Durban is seeking a Restaurant Manager to oversee the overall operation of the restaurant and ensure high-quality standards. Responsibilities include managing staff, maintaining customer service levels, and maximizing profitability. Ideal candidates will have at least 1 year of restaurant and fast-food service experience, management skills, and knowledge in GAAP/Micros is advantageous. The role requires strong problem-solving and communication skills, with compliance to health regulations essential.

Qualifications

• Minimum 1-year related experience required.
• Experience in restaurant and fast-food service is essential.
• Knowledge of GAAP/Micros is advantageous.

Responsibilities

• Oversee overall operation of the restaurant/take-away.
• Ensure quality standards of food and maintain standard operating procedures.
• Manage stock control, purchasing, and orders.
• Handle customer complaints and maintain customer service levels.
• Maximize profitability and meet sales targets.
• Manage staff discipline and work rosters.
• Ensure compliance with health and safety regulations.

Skills

Restaurant and Fast-Food Service experience

Management skills

Organizational skills

Customer Service skills

Communication skills

Problem-solving skills

Tools

GAAP/Micros experience

Job description

A popular fast-food chain in Durban is seeking a Restaurant Manager to oversee the overall operation of the restaurant and ensure high-quality standards. Responsibilities include managing staff, maintaining customer service levels, and maximizing profitability. Ideal candidates will have at least 1 year of restaurant and fast-food service experience, management skills, and knowledge in GAAP/Micros is advantageous. The role requires strong problem-solving and communication skills, with compliance to health regulations essential.