Junior Residence Manager

Flair TM; Pretoria; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A professional property management company in Pretoria is seeking a Residence Manager to oversee all operations of student accommodation. You will ensure high-quality service delivery, manage budgets, and supervise staff in a live-in role. The ideal candidate will have a Matric qualification and relevant management experience. This is an opportunity to develop your career while contributing to a vibrant student community.

Qualifications

• Grade 12 / Matric essential.
• Diploma or Degree in relevant fields preferred.
• Minimum 3-5 years of experience in property, hospitality, or facilities management.
• Previous student accommodation management experience is an advantage.
• Must reside on-site.

Responsibilities

• Manage all residence operations, including housekeeping and security.
• Ensure high-quality service delivery.
• Oversee budgets and financial controls.
• Supervise residence and facilities staff.
• Maintain Health & Safety compliance.
• Manage tenant relations and complaints.
• Oversee student intake processes.
• Implement Res Life Events and drive engagement.

Skills

Leadership

Communication

Customer service

Financial detail orientation

Multi-building operations management

Contractor management

Occupational Health & Safety knowledge

Proactive and results-driven

Education

Grade 12 / Matric

Diploma or Degree in Hospitality Management, Property Management, Facilities Management, or Business Administration

Tools

Microsoft Office

Job description

Minimum Requirements

• Grade 12 / Matric essential
• Diploma or Degree in Hospitality Management, Property Management, Facilities Management, or Business Administration preferred
• Minimum 35 years experience in property, hospitality, or facilities management
• Previous student accommodation management experience is an advantage
• Code 08 drivers licence preferred
• Microsoft Office proficiency (Excel, Word, Outlook)
• Must reside on-site (live-in role)

Key Responsibilities

• Manage all residence operations, including housekeeping, maintenance, health & safety, and building security.
• Ensure high-quality service delivery and an excellent student living experience.
• Oversee budgets, financial controls, procurement, and reporting in line with company standards.
• Supervise and motivate residence and facilities staff, managing performance and development.
• Maintain Health & Safety compliance and implement best practices across the residence.
• Manage tenant relations, including complaints, registrations, lease renewals, and contract terminations.
• Oversee student intake and registration processes, ensuring smooth transitions.
• Implement and manage the Res Life Events Calendar and drive student engagement activities.
• Liaise with service providers, maintenance contractors, and suppliers, ensuring SLA compliance.
• Support the finance and collections team in monitoring tenant accounts and arrears.
• Promote sustainability and utilities management (water, electricity, and waste control).
• Source and manage BBBEE-compliant suppliers and service partners.

Skills and Attributes

• Strong leadership, communication, and people management skills
• Excellent customer service and student engagement abilities
• High numerical literacy and attention to financial detail
• Ability to manage multiple building operations simultaneously
• Understanding of budgeting, forecasting, and cost control
• Experience with contractor and service provider management
• Knowledge of Occupational Health & Safety regulations
• Energetic, proactive, and results-driven with a passion for property and facilities management

Why Apply?

This is an excellent opportunity to grow your career in property management and student accommodation operations within a professional, supportive company. Youll gain hands‑on experience in residence management, property maintenance, facilities administration, and tenant relations while contributing to a vibrant student community.

ð© How to Apply

If youre a driven, customer-focused professional ready to take on a live-in Residence Manager role in Pretoria, submit your CV and join a team shaping the future of student housing in South Africa.