Junior IT Support Technician: Windows, Office & Network Helpdesk

Daisy Jhb (Pty) Ltd; Durban; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A technology solutions provider in Durban is seeking a Junior/Entry Level IT Support Technician. The role involves troubleshooting Windows and Microsoft Office issues, supporting mail server operations, and resolving network-related concerns. Candidates must have a minimum of two years' experience in a similar role and relevant certifications. This position offers an opportunity to grow technical skills in a dynamic environment.

Qualifications

• Minimum two years' experience in a similar role.
• Proven experience in troubleshooting Windows-related issues.
• Fundamental understanding of mail server operations.

Responsibilities

• Troubleshoot and resolve Windows-related technical issues.
• Diagnose and troubleshoot Microsoft Office-related issues for end-users.
• Set up and manage computer and networking hardware.

Skills

Troubleshooting Windows issues

Microsoft Office support

Networking concepts

Problem-solving skills

Education

Relevant certifications (CompTIA A+, Network+, Microsoft Certified Professional)

Tools

Mail server operations

Computer hardware

Networking hardware

Job description

A technology solutions provider in Durban is seeking a Junior/Entry Level IT Support Technician. The role involves troubleshooting Windows and Microsoft Office issues, supporting mail server operations, and resolving network-related concerns. Candidates must have a minimum of two years' experience in a similar role and relevant certifications. This position offers an opportunity to grow technical skills in a dynamic environment.