IT Support Technician - Solve Tech Issues & Help Clients

Optimum HR Services; Roodepoort; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A technology solutions firm is seeking an IT Support Technician to join their team in Roodepoort. This full-time position requires a strong technical background, excellent customer service skills, and the ability to troubleshoot hardware and software issues. Ideal candidates should hold a Bachelor's degree in IT or related fields and have at least 2 years of experience in technical support. The role offers opportunities for growth, a competitive salary, and a supportive work environment. Join us to help businesses succeed through innovative technology solutions.

Benefits

Competitive salary and benefits package

Opportunities for career growth

Collaborative and supportive work environment

Training and certifications

Paid time off and holidays

Qualifications

• 2+ years of experience in a technical support role.
• Strong knowledge of operating systems, networks, and software applications.
• Excellent customer service and communication skills.

Responsibilities

• Provide technical support to clients via phone, email, and in-person.
• T troubleshoot and resolve hardware and software issues.
• Install, configure, and maintain computer systems and networks.

Skills

Technical support

Troubleshooting

Customer service

Problem-solving

Critical thinking

Education

Bachelor's degree in Information Technology or related field

Tools

CompTIA A+

Network+

Microsoft Certified Solutions Associate (MCSA)

Job description

A technology solutions firm is seeking an IT Support Technician to join their team in Roodepoort. This full-time position requires a strong technical background, excellent customer service skills, and the ability to troubleshoot hardware and software issues. Ideal candidates should hold a Bachelor's degree in IT or related fields and have at least 2 years of experience in technical support. The role offers opportunities for growth, a competitive salary, and a supportive work environment. Join us to help businesses succeed through innovative technology solutions.