IT Support Technician

Midvaal Recruitment; Midrand; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A national recruitment agency in Midrand is looking for a high-energy Junior IT Support Technician. Candidates should have at least 2 years of experience in desktop, server, cloud, and network support, with essential certifications in A+ and N+. The role includes installing and maintaining IT infrastructure, troubleshooting issues, and providing technical support. Salary is negotiable between R9,500 to R12,500 based on experience. Interested applicants should submit their CV and certificates to the provided email.

Qualifications

• 2+ years’ experience in desktop, server, cloud, and network fields.
• Excellent problem-solving and diagnostic skills required.
• Own transport and valid driver’s license essential.

Responsibilities

• Provide technical support and direction on computer and network usage.
• Install and maintain VoIP infrastructure and computer networks.
• Perform troubleshooting to ensure long-term network efficiency.

Skills

Windows related packages and programs

Symantec Backup Exec

Understanding switches, network cabling, patching, WIFI

Understanding network printing

Understanding ADSL lines, routers, and modems

Education

Completed Matric

Completed relevant tertiary IT qualification

A+ / N+ certifications or equivalent

MTCNA certification or equivalent Mikrotik knowledge

Job description

A national company in Midrand is seeking a high-energy Junior IT Support Technician.

Salary negotiable between R9,500 to R12,500 following interview and dependent on experience.

Essential Requirements:

• Completed Matric
• Completed relevant tertiary IT qualification – beneficial
• Completed A+ / N+ - highly beneficial
• Own transport with a valid driver’s license – essential
• 2+ years’ experience working in desktop, server, cloud, and network fields – essential
• South African ID
• Specialized knowledge of computer hardware, software, consumables, and internet related services
• Ability to lift and carry equipment
• Must possess a solid understanding of PC hardware/peripheral devices, Active Roles and Active Directory, standard operating systems, and Microsoft Office Applications.
• Implementing & Support of MS Office products incl. but not limited to MS Word, MS Excel, MS Outlook, MS PowerPoint
• Supporting the videoconferencing facility, projectors
• Installation and Support of Network & Local Printers
• Design and install well-functioning computer networks, connections and cabling.
• Perform troubleshooting to system failures and identify issues to ensure the long-term efficiency of the network.
• Inspect LAN infrastructure and fix minor or major problems/bugs.
• Install and maintain VoIP infrastructure.
• Test and configure software and maintain and repair hardware and peripheral devices.
• Organize and schedule installations and maintenance without deterring others from completing their own work.
• Provide technical direction to co-workers on computer and network usage and offer comprehensive advice and instructions.
• Learning and deployment of WAN firewalls.
• Perform SQL and Excel maintenance and troubleshooting via hosted exchange platforms.
• Outstanding diagnostic, problem-solving and analytical skills.
• Good communication skills.
• Good knowledge of LAN/WAN networks, TCP/IP protocols and network technologies.
• Good knowledge and Experience of SQL Database and Excel.
• Hands-on experience with common software and hardware.
• N+ & A+ certifications or equivalent IT knowledge/experience.
• MTCNA certification or equivalent Mikrotik knowledge/experience is strongly preferred.

Skills:

• All Windows related packages and programs
• Symantec Backup Exec
• Pastel Evolution experience
• Understanding switches, network cabling, patching, WIFI
• Understanding network printing
• Understanding ADSL lines, routers, and modems

Email detailed CV, Certificates, and ID copy to [e-mail]

Use reference number MID488 in email subject line.