International Claims Specialist – Client-Focused Resolution

CXP are now part of the Huntswood Group; KwaZulu-Natal; On-site; ZAR 300 000 - 400 000; Full time

Job summary

An insurance service provider in KwaZulu-Natal is seeking a Claims Handler to provide exceptional customer service while assisting clients with their insurance claims. The ideal candidate will have 1-2 years of experience in insurance claims, excellent communication skills, and attention to detail. Responsibilities include resolving customer queries, lodging claims, and ensuring compliance with regulatory guidelines. The role offers benefits such as medical insurance and performance bonuses in a collaborative and dynamic team environment.

Benefits

Medical Insurance

Group Life Cover

Attendance Bonus - Up to R1750

KPI Bonus

Free Breakfast Monday

Qualifications

• 1-2 years’ experience in Insurance Claims.
• Proven track record of high performance.
• Excellent command of English, both written and verbal.

Responsibilities

• Engage with customers to resolve insurance claims.
• Handle both inbound and outbound customer inquiries.
• Lodge claims and update customer details.

Skills

Insurance claims handling

Customer service

Communication skills

Analytical skills

Attention to detail

Education

National Senior Certificate (Grade 12)

Job description

An insurance service provider in KwaZulu-Natal is seeking a Claims Handler to provide exceptional customer service while assisting clients with their insurance claims. The ideal candidate will have 1-2 years of experience in insurance claims, excellent communication skills, and attention to detail. Responsibilities include resolving customer queries, lodging claims, and ensuring compliance with regulatory guidelines. The role offers benefits such as medical insurance and performance bonuses in a collaborative and dynamic team environment.