Information Technology Asset Controller

Samaha Consulting; Johannesburg; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A consulting firm based in Johannesburg is seeking an IT Asset Management Portfolio Controller. In this role, you will oversee the lifecycle management of hardware and software assets, ensuring compliance with policies while facilitating vendor relationships. The ideal candidate should have a degree, ITIL certification, and at least three years' experience in asset management within the telecoms or IT industry. Strong English communication skills are essential. This position offers growth opportunities in a dynamic environment.

Qualifications

• Minimum of 3 years’ experience in asset lifecycle management in a corporate environment.
• Experience in the telecoms/IT industry managing hardware and software assets.
• Knowledge of vendor management is advantageous.

Responsibilities

• Manage inventory of IT assets throughout their lifecycle.
• Coordinate audits and validations of licenses and assets.
• Liaise with vendors and manage IT asset portfolio.

Skills

Asset lifecycle management

Vendor relationship management

Compliance assurance

ITIL knowledge

Fluency in English

Education

3-year degree/diploma (B. Com)

ITIL v3 certification

Job description

Primary Job Purpose:

The IT Asset Management (ITAM) Portfolio Controller is responsible for tactical execution and for tracking and reporting the value and ownership of IS financial assets throughout their life cycle. This entails the liaison and coordination of all activities associated with the life cycle of Enterprise Hardware, Software Assets, and the IS Warehouse including the Software Library.

Key Performance Areas:

Manage ITAM Operationalization (Both Hardware & Software Asset Management)

• Control, coordinate and track an accurate inventory of all IT assets throughout the lifecycle. Assets include but not limited to:
• Copies of software licenses, warranties, and maintenance agreements
• All software and hardware serial numbers, asset tags, locations, etc.
• All costs associated with asset and maintenance/support
• Control all phases of the Hardware and Software Asset Data Management process (acquisition, change, maintenance, upgrade, decommission, and disposal) to manage asset lifecycles
• Control and coordinate the reconciliation, audits and validation of licenses and maintenance contracts against installed asset base and software library
• Work closely with IS Compliance to support audit processes
• Coordinate to ensure accuracy and timeliness of data and asset reporting to stakeholders
• Vendor relationship liaison and management of ITAM portfolio including monthly and quarterly meetings, performance, previous escalations and issue resolution.
• Report on Asset Inventory information of current assets and licenses, and advise on consolidation of contracts to give effect to greater discounts & service levels
• Coordinate IS Warehouse Function
• Coordinate and ensure a professional IS Asset Warehouse life-cycle process and facility, both centrally and regionally
• Ensure that compliance to policies, processes, procedures and standards is maintained
• This includes all IS enterprise-wide hardware & infrastructure assets, all Includes Operating Systems, Applications, Tools, Licenses, COTS, Bespoke Development and Databases and the Software library
• Coordinate equipment delivery, returns, relocations, transfers and retirement, compliance, reporting, issues & escalations

Supervisory / Leadership / Managerial Tasks: Refers to the responsibilities for directing, guiding, motivating and influencing others.

• Ensure compliance and delivery of the Asset Coordinators and IS Warehouse staff to the ITAM Framework and Commercial Requirements
• Provide consolidated monthly ITAM management reports and feedback
• Ensure compliance and delivery of the Asset Coordinators and IS Warehouse staff to the ITAM Framework and Commercial Requirements
• Provide consolidated monthly ITAM management reports and feedback

Collaboration:

• Matrix reports: Operational ITAM Coordinators & IS Warehouse staff
• Key customers: 3rd Parties, Procurement and IS
• Key suppliers/partners: Vendors, 3rd Parties, IS Commercial, Procurement

Minimum Requirements - Education:

Minimum of 3-year degree/diploma (B. Com)

ITIL v3 / Certification in Asset Management

Fluent in English and language of country preferable

Experience:

• Minimum of 3 years’ experience in assisting in managing and controlling the execution of an asset lifecycle framework in a large corporate environment
• Experience of controlling the coordination of asset lifecycle management within a project context in the telecoms/IT industry
• Previous experience in all the elements of Hardware Asset Management, Software Asset Management, Software Licensing and IS Warehouse Management
• Experience working in a medium organization
• Vendor/supplier management experience will be advantageous
• IACCM Certified membership (International Association for Contract and Commercial Management) will be an advantage