In-Store Customer Experience Specialist

Clicks Group; Limpopo; On-site; ZAR 80 000 - 100 000; Full time

Job summary

A leading retail company in Limpopo is seeking dedicated individuals to join their team and ensure service excellence through efficient customer service and operational activities at the point of sale. Applicants should possess strong customer orientation, problem-solving skills, and an understanding of retail principles. A Grade 12 education is essential, and experience in a retail environment is preferred. Join us to help maintain our position as the customer's first choice in health and beauty products.

Qualifications

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment.
• Mathematical skills for cash handling.
• Understanding of stock management procedures.

Responsibilities

• Execute all operational activities at the point of sale efficiently.
• Maintain high accuracy when scanning goods and processing payments.
• Promote and enroll customers in the Clicks clubcard.
• Deliver superior customer service as a brand ambassador.

Skills

Planning and organising skills

Problem-solving skills

Strong customer orientation

Good communication skills

Computer literacy

Numeracy skills

Education

Grade 12

Job description

A leading retail company in Limpopo is seeking dedicated individuals to join their team and ensure service excellence through efficient customer service and operational activities at the point of sale. Applicants should possess strong customer orientation, problem-solving skills, and an understanding of retail principles. A Grade 12 education is essential, and experience in a retail environment is preferred. Join us to help maintain our position as the customer's first choice in health and beauty products.