In-Store Cashier & Customer Experience Champion

Clicks Group; Sandton; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading health and beauty retailer in Sandton is seeking a dedicated employee to deliver excellent customer service through operational activities at the point of sale. The ideal candidate will have a Grade 12 education, good numeracy and communication skills, and experience in a customer-facing role within the retail sector. This permanent position requires a proactive approach to promoting customer engagement and ensuring high satisfaction levels.

Qualifications

• Desirable: experience in a customer-facing role within a retail/FMCG store operations environment.

Responsibilities

• Efficiently execute all operational activities at the point of sale.
• Maintain high levels of accuracy when scanning merchandise and collecting payment.
• Promote the Clicks' clubcard and enroll new clubcard members.
• Deliver superior customer service as a brand ambassador.
• Execute and maintain merchandising and general housekeeping duties.

Skills

Planning and organising skills

Problem-solving skills

Strong customer orientation

Good communication skills

Computer literacy

Numeracy skills

Education

Grade 12

Maths 50% at Grade 12 level

English 50% at Grade 12 level

Job description

A leading health and beauty retailer in Sandton is seeking a dedicated employee to deliver excellent customer service through operational activities at the point of sale. The ideal candidate will have a Grade 12 education, good numeracy and communication skills, and experience in a customer-facing role within the retail sector. This permanent position requires a proactive approach to promoting customer engagement and ensuring high satisfaction levels.